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Ask Your Clients What They Need, Every Day

Karen Clark Cole

It’s my goal to build a company that people love. Employees love working for us and clients love working with us. It all boils down to building relationships — myself building meaningful relationships with each employee, and everyone in our company building those same kinds of relationships with each other and our clients.

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How Wedding Planning Taught Me The Secret To Winning UX Clients

Claire Carlson

In just over two months I’m tying the knot. I’ve always considered myself a perfectionist and highly organized, which is why I opted to do all the planning myself and not hire a coordinator. Food, music, venue, photography, décor, invitations, that’s all me.

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Making an Impact Through Community Commitment

Nickelle Sletteland

We are passionate about partnering with local UX community organizations in all our studio locations.

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Blink loves Mars

Karen Clark Cole

Blink is extremely proud of our friends at NASA, who successfully landed the Perseverance Rover on Mars this week.

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Celebrating International Women’s Day 2021

Karen Clark Cole

This International Women’s Day, we asked women in leadership at Blink to talk about equity and the importance of gender diversity and representation. Read on for a response from our CEO and co-founder, Karen Clark Cole.

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Saying What We Mean: Evidence-Driven Communication Practices

Sarah Miller

Communication: It’s how we talk to each other. How we talk to clients. It can be nebulous and squishy, yet it’s important and impactful. Communication is directly related to the quality of the projects we deliver, how well we meet our clients’ needs, and the satisfaction we have with our work.

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Diversity, equity, and inclusion at Blink

Kristina Knaus

These are our first steps toward cultivating a more equitable workplace for our employees, clients, and community.

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Why We Rebuilt Our Usability Lab Technology for Better UX

Mark Gsellman

We take pride in helping our clients design and build exceptional user experiences. So it comes as no surprise that we would want to do the same thing with our usability labs – ensure the user experience for our clients is seamless, innovative, and effective by keeping “technology” out of their way.

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Five Design Tools for Voice UX

Damon van Vessem

The number of products with a voice component grows daily – just look at the recent announcements of Google Home, the Amazon Echo Dot, and Samsung’s acquisition of Viv. Yet it’s hard to find examples of design tools and artifacts in the voice UX space.

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How to Use a Modified Card Sorting Technique to Uncover User Insights

Nika Smith

When Blink conducts usability evaluations, we seek to do more than simply identify the pain points of a web site or application. Our goal is to uncover users’ honest impressions and the impact of these impressions on the overall user experience.

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How Much are People Reading Online?

Trista Meehan

Last week, Jeff Alpen, Blink’s Client Engagement guru, asked me if I could quickly pull together some existing research for one of our clients.

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Creativity, Collaboration & Confidentiality

Karen Clark Cole

So how do we get together and collaborate on ideas when a project is top secret? When only one person at Blink knows what the client is working on, and only a handful of employees at the client’s company even know what it is?

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