What we're thinking about, what we're up to, and what comes next

The world has changed as a result of COVID-19 and social distancing. The new question emerging is not so much "how will we return to work?", but rather "how has work changed forever?"

Blink was recognized among the vendors in the 2020 report

In response to Washington State’s November 15th new Phase 2 restrictions and guidelines, Blink has revisited our health and safety protocols and evaluated the in-person research lab studies that are currently in progress.

As demand for the drive-thru continues to grow and the restaurant industry revamps their dining options, what does the next generation of the drive-thru experience hold?

Join thought leaders from Blink and beyond for two full days of great speakers and engaging networking events.

Blink is thrilled to host ConveyUX digitally this November 12–13. Charge up your laptop, get yourself out of those pajamas, and pour a hot drink. Get ready for a digital experience with these pro tips from Principal UX Researcher Laura Barboza.

When I accepted a remote internship at Blink this past spring, we were all well into national stay-at-home orders. I began to wonder what working from home every day would be like and how long this style of work might last far beyond my new internship. Now, wrapping up my time at Blink, I realize this experience was the best crash course in preparing for what the modern workplace is to become.

Blink was recognized for our design work with Edelman Financial Engines.

Read "When and Why To Start a Hardware User Research Program" to learn how hardware user research can help you create an inclusive, commercially successful product that people use, love, and remember.

In collaboration with colleagues within and outside of Blink, plus a fair amount of experimenting at home, Chief Innovation Officer Kelly Franznick put together a set of protocols for a safe return to our user research labs.

Blink is unique for applying our user research processes and approaches to both hardware and digital experiences. Some of th most complex and engaging digital experiences go hand in hand with specific hardware, and some of the most exciting hardware is useless without a visionary digital experience.

Chief Research Officer John Dirks explains why you should conduct hardware UX research early and often.

Blink is hosting a gallery show featuring artwork by high school students that is inspired by science. NASA Chief Scientist, Dr. Green will hand out awards to the top 5 submissions.

Among the 50+ speakers at the most recent ConveyUX were several subject matter experts from Blink, who led workshops, moderated panel discussions, and delivered talks on a variety of UX-related topics.

We have set up a Blink task force, including a dozen members of Blink’s leadership team, which meets daily to review the most recent health information and determine communication strategies so that everyone inside and outside of our company receives accurate and timely information.

Below is a message from Linda and me, and we’re also speaking on behalf of the Blink leadership team.

What do we mean by remote research? When is remote research the right choice? What are some tips for dealing with the challenges that come along with this approach?

While Blink’s offices are temporarily closed and our employees are working safely from home, I want to assure you that Blink remains committed to delivering excellence on all of our projects — in all the flexible ways our clients need during this time.