HERO CX Utilities

7 min

Getting Started: First Steps to Improving the Utility Customer Experience

How to get the most value from your current tech investments, lower costs, and increase customer satisfaction with better UX.

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5 min

A Quick Guide to Making Your Research Participants More Comfortable

It can be tricky to make participants feel comfortable in challenging study environments. Use these tips to help them give their best feedback.

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2 min

Article Round-Up: Accessible and Inclusive Design

A list of Blink articles filled with tips and resources to help you build more inclusive experiences for your audiences.

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3 min

Visual Design for Healthcare: A Person-Centered Approach

Behind the scenes of our illustrations for nonprofit, Partner to Decide

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6 min

Mixed Methods Research: The Key to Confident Product Decisions

Why leveraging qualitative and quantitative data gives you more robust insights for better business decisions.

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3 min

NASA × Blink UX Work Recognized with Webby Awards

NASA honored with 2024 Webby Awards for the reimagined NASA.gov website and the new streaming service, NASA+.

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4 min

Tips for UX Researchers: 10 Habits to Make Your Job Fun and Efficient

I asked our researchers what they’re doing lately to make their jobs easy, fun, and efficient — here’s what I heard.

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6 min

Pro Bono Partnership: An interview with Partner to Decide founder, Dr. Ann Peralta

Learn more about Blink’s pro bono client, Partner to Decide, directly from the founder.

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8 min

Blink’s 2023 DEI Progress Report

A look at our continued journey toward a more diverse, inclusive, and equitable company.

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5 min

Don’t Predict; Create: The Power of Future Envisioning

How to bridge the future with the here and now and generate the product vision necessary for being a leader in your sphere.

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5 min

Speaker Series: An Interview with VP of UX Robb Nielsen

We sat down with Oracle Cloud’s Vice President of User Experience to learn more about leading in UX.

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4 min

Is User Research Worth the Cost?

Why investing in customer research makes sense for your brand and business.

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1 min

Reimagining NASA.gov to Tell Science’s Most Important Stories

NASA released its updated website last month after two years of rigorous user experience research, strategy, and design in collaboration with Blink UX.

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6 min

Blink Named #3 Best Workplace

Blink ranked by Puget Sound Business Journal on its annual list of best midsize workplaces.

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5 min

Blink UX Honored at Fifth Annual San Francisco Design Week

Blink was recognized for its work with Applied Training Solutions and HERO Index.

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3 min

Launching the Future of Global Experience Design Alongside Mphasis

Mphasis, (BSE: 526299; NSE: MPHASIS), an Information Technology (IT) solutions provider specializing in cloud and cognitive services, announced today, its acquisition of Blink UX, a User Experience research, strategy, and design firm that works with the world’s leading companies to create transformative digital products, brands, and experiences.

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1 min

Blink UX No. 11 On PSBJ's "Washington’s Best Places to Work"

Blink's title was awarded based on results from the 2021 statewide employee survey conducted by the Puget Sound Business Journal.

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1 min

Blink Named In America's Fastest-Growing Private Companies

For the fifth time, Blink appears on the Inc. 5000, ranking No. 2283 with three-year revenue growth of 45% percent.

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4 min

Blink Is Honored At Fourth Annual San Francisco Design Week

Blink was recognized for our design work with the Special Olympics.

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1 min

Blink Listed in 2020 Gartner Design System Report

The 2020 report cites Blink’s work with NASA.

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4 min

SBA Appoints Blink CEO To Federal Regulatory Fairness Board

SBA Administrator Jovita Carranza has appointed three small-business leaders from Washington state, including Blink’s Karen Clark Cole, to the U.S. Small Business Administration Federal Regulatory Fairness Board, representing Region 10.

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1 min

Blink Top Spot Win At Powderkeg’s 2020 Tech Culture Awards

Blink ranks #1 of over 200 companies to win Top-Ranked Overall Culture at annual Tech Culture Awards.

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2 min

Blink Accessibility Director Appointed King County Metro’s APAC

UX research and design firm Blink UX is pleased to announce that Accessibility Director Joe Welinske has been appointed to King County Metro’s Access Paratransit Advisory Committee (APAC).

Blink Listed in Gartner Hype Cycle for User Experience, 2020

3 min

Blink Listed in Gartner Hype Cycle for User Experience, 2020

Blink was recognized among the vendors in the 2020 report

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