Inspired Design, Informed By People

The design work we’re doing is all based on user research. Understanding the people we design for is critical for a successful user experience.

Karen Clark Cole, CEO and Co-founder

Modern design isn’t thinking big enough about brand. A smart and crafted user experience is how brand becomes truly alive.

Bill Flora, CCO

The ways organizations can interact with their customers is changing rapidly — smart products, voice, VR — and just keeping up won't cut it. You have to provide compelling brand experiences on every platform.

Kelly Franznick, CIO and Co-founder

Blink is a UX research and design firm that works with great companies to create meaningful digital products, brands, and experiences.

What we
Believe

  • The Experience is
    the Brand

    The way a customer uses your product is the way they perceive your brand. Our evidence-driven design approach creates inspired experiences that reflect the brand behind them.

  • Evidence is Stronger
    Than Opinions

    From identifying the business opportunity to specifying the very last design detail, research leads to superior and more confident solutions.

  • Beautiful Works
    Better

    Science agrees — attractive things outperform the competition. We are dedicated to form and function and believe that beautiful makes for a better user experience.

  • Prototyping Gets You
    There Faster

    A prototype conveys design ideas in a way that stakeholders and users can easily experience and understand.

  • Good Process
    Inspires & Aligns

    A collaborative, user-centered design process breaks down silos and aligns organizations.

Our Clients Become
Partners

  • Amazon

    Design Research

    Product Design

    Brand Expression

    Evaluative Research

  • Apple

    User Research

    Product Design

    Evaluative Research

  • Bang & Olufsen

    Product Design

    Brand Expression

  • Gates Foundation

    Brand Expression

  • Google

    Evaluative Research

  • HBO

    Product Design

    Brand Expression

  • Microsoft

    User Research

    Evaluative Research

    Product Design

    Design Strategy

  • Moen

    User Resarch

    Evaluative Research

    Product Design

  • NASA

    User Research

    Evaluative Research

    Product Design

  • Nike

    Evaluative Research

  • Oculus

    Evaluative Research

  • Sonos

    Evaluative Research

  • Starbucks

    User Research

    Evaluative Research

    Service Design

  • USAA

    Evaluative Research

    User Research

    Service Design

    Product Design

  • YMCA

    Evaluative Research

    Product Design

    Service Design

We Do
Great Work

Let's
connect

We uncover insights and drive creativity for some of the world's most respected companies. Get in touch to find out what we can do together.

Say Hello