The CX Cast Part 1: Building The CX Function at Avangrid

Ben Shown, Head of Design at Blink UX, joins the UX Banter podcast where they dive into his journey, his expertise in human-centered design, and how he approaches creating seamless digital experiences.

Conversations with the people who are making digital products and services more accessible.

Blink's Head of Design, Byron Baker, joins "There's A Device For That" to share his experience leading a team of design experts as they create user experiences that truly enhance the value and impact of devices.

Blink’s Chief Design Office and Avangrid’s Head of CX and Digital Transformation join The CX Cast to share their experience building a CX function at Avangrid.

Blink and Avangrid continue their conversation about the role of design in creating quality experiences at Avangrid.