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Innovating UX Design for a Better Tomorrow

Ben Shown, Head of Design at Blink UX, joins the UX Banter podcast where they dive into his journey, his expertise in human-centered design, and how he approaches creating seamless digital experiences.

Discussion points:

  • (1:41) How has your journey been? What steps would you recommend for those who want to follow in your footsteps? 
  • (4:19) Do you feel there is a difference in the design approach when working with heavily funded organizations compared to corporate giants like Amazon? 
  • (6:00) As a kid, you probably dreamed of working with your nation's space agency (NASA). Do you feel that satisfaction was somewhat achieved?
  • (7:12) How do you define design leadership in your current studio or agency setup, and what processes do you implement to ensure your team's success? 
  • (8:38) As a design leader, how do you juggle the diverse responsibilities that come your way? 
  • (12:54) Rapid fire round 
  • (17:26) Do you think there's a secret to building a sustainable team, tracking progress, and setting a North Star for leadership? 
  • (19:07) On BlinkUX.com, there’s information about UX workshop ideas and how to conduct them. Can you tell us more about that? 
  • (22:46) Any advice for young followers or those just starting out or looking into a studio practice?