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Up & Running: 3 Tips For An Awesome Onboarding UX

Tristan Plank

The onboarding process is a critical step in setting your users up for success with your product, but there are a number of considerations and hard decisions to be made when you are designing your onboarding to define how best to get your users familiar with your product and its value.

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Why UberX is Blowing My UX Mind

John Dirks

Which brings me to UberX. I’ve been using this service a lot lately, both for work and personal transportation, and it’s blowing me away from a UX standpoint.

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UX Design Is a Philosophy

Karen Clark Cole

At Blink, we think and talk a lot about UX. And while each day more people are joining our conversation, there is still a lot of confusion around what UX actually means. I talk about it as a way of thinking and a business approach: User experience is no longer a job title or a service offering, it’s a way of thinking about your entire business.

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The UX of Digital 3-D Interaction

Brian Essex, Ph.D.

With the emergence of virtual and augmented reality, we will have many more 3-D digital experiences available to us. Many of these upcoming 3-D experiences will be interactive, requiring the user to navigate a 3-D space. While it may take some time for these experiences to catch on and become pervasive, They will.

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Hiring a User Experience Design Firm

Kelly Franznick

Thinking of working with a user experience (UX) design firm? You may not know where to start.

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Turning Usability Findings into Design Changes

John Dirks

You’re coming up for air after an intense usability study. Your usability consultant has delivered actionable findings and recommendations to your team that you know would really improve the user experience. Now what?

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Diversity, equity, and inclusion at Blink

Kristina Knaus

These are our first steps toward cultivating a more equitable workplace for our employees, clients, and community.

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Fast Field Research in Just 5 Days

Roxane Neal

It was a Tuesday at 11:00 am and we just got off a kickoff call with a new client. We stared at each other and knew what had to happen: I needed to be on a plane the next day to cross the country to conduct customer interviews on Thursday.

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Numbers, Naturally

Quba Michalski

How to use our text-to-speech reader to create natural-sounding numbers for automated voice messaging systems.

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Blink’s Protocols and Procedures For 2020 COVID-19 Restrictions

Karen Clark Cole

In response to Washington State’s November 15th new Phase 2 restrictions and guidelines, Blink has revisited our health and safety protocols and evaluated the in-person research lab studies that are currently in progress.

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Lights, Camera, Action!

Lynsey Lacher

Behind the scenes of our epic, glamorous, interactive holiday party broadcasting.

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The UX of Car2Go

Tristan Plank

A few of us here at Blink are big fans of Car2Go, the point-to-point carsharing service that operates the iconic blue and white SmartCars in several cities worldwide, including here in Seattle (you can typically find three or four outside our office on any given morning).

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