What we're thinking about, what we're up to, and what comes next

After three years of planning, Blink’s expansion efforts are starting to take shape, beginning with the recent opening of a new office in San Diego. San Diego is the first of several new West Coast offices, and then we will be heading east.

In the spring of 2016 I had the good fortune of starting a blog on Forbes.com in the Entrepreneur channel.

We often perform tests on digital devices such as mobile phones, tablets, and computers. However, there are times when we need to observe user behavior that extends beyond a screen – and this always excites us!

The benefits of the web are not evenly distributed. It promises easy access to content and tools for everyone, but frequently fails to include the needs of people with impairments, whether permanent (over 57 million people in the US alone) or temporary (all of us at one point or another).

In this follow-up we’ll be diving deeper into some of the specifics of what makes a great user experience for IoT products, focusing on the critical areas of onboarding, support, and security.

Smart homes. IoT. Connected devices. VR. What happens when buzzy, emerging technologies begin to infiltrate the everyday?

Nailing down note-taking methods is like the white whale for user researchers. I’d like to share with you a few ways we at Blink have gotten a few steps closer to bagging that whale.

Here are five key UX opportunity areas healthcare systems are looking at for improving the patient/provider experience.

Join us at Blink UX on Thursday, March 30 in the Seattle Waterfront area for BlinkThink. There will be two interesting presentations and an artist’s reception, along with the opportunity to demo the HoloLens by Microsoft.

We brought our experience in linguistics, development, and user experience to create a skill that empowers users to talk to their device in the way they’d expect to talk with another human being.

I decided to look at some of the big names in airlines to better understand how well they support users trying to book a flight through their mobile apps (full disclosure, Blink has done work for both Alaska Airlines and Hawaiian Airlines).

Join us at Blink UX on Thursday, March 30 in the Seattle Waterfront area for BlinkThink.

If you—a business analyst, solutions architect, IT project manager—have limited UX resources or experience but need to design a mobile experience for your internal applications, we’re here to help with nine handy tips.

Blink helped Farm Credit meet the changing and future demands of the consumer lending market with an innovative technology platform.

Blink signed a ten year lease on February 15th to take over the entire 6th floor of the Waterfront Building, located on Western Avenue near the Bainbridge Ferry terminal.

Katie Greiner, UX Researcher at Blink makes recommendations on how to create a solid research practice within a new company.

ConveyUX, the Pacific Northwest’s premier UX conference, will take over downtown Seattle for the 5th year running. UX greats like Steve Krug, Amber Case, Peter Merholtz, and Michael Gough will take the stage to talk about the future of UX. 

Here are three tips to embrace the constraints and keep UX research as a fundamental part of Agile.