What we're thinking about, what we're up to, and what comes next

From chatbots to intelligent assistants, conversation interfaces are changing the way that people interact with their computers, and designers have a unique opportunity to shape this medium at the ground level. Like all emerging tech, best practices are still being developed, but here at Blink we’ve had the opportunity to design a few of our own and learned a lot along the way.

As a user experience designer, it can feel as though I am waging an on-going, never-ending battle against complexity, especially when working on enterprise systems. A popular route to simplify an experience is to implement a design system. Design systems are essential, but what I hope to show in this article is that a design system alone — particularly if it’s primarily a component level design system — does not guarantee a simple, consistent experience.

Blink's cofounder and CIO was awarded the Myron L. White Award for his dedication and service to the Human Centered Design and Engineering program.

Blink is the producer of an annual conference in Seattle called ConveyUX. This year, we're very excited to bring product design leaders and UX professionals together at our first ever UX conference in Boston.

In celebration of Global Accessibility Awareness Day, the San Diego Accessibility & Inclusive Design Meetup hosted its largest meetup yet, featuring lightning talks from accessibility and inclusive design leaders in Blink San Diego studio.

Blink’s CEO and cofounder joins other prominent leaders for the opening keynote panel at the 4th annual conference in Santa Cruz.

It was all about entertainment on Monday at the Steve Jobs Theater, where Apple announced a new set of long-awaited services.

Claudia Haon attended ConveyUX, a user experience conference in Seattle hosted by Blink. There were some reoccurring themes that many of the speakers addressed, two of which particularly stood out and resonated with her: questioning the problems we are solving and defining what we mean by “success.”

It is with great anticipation and excitement that I announce that the well-known, high-end, wildly creative, and super fun San Francisco UX studio, Redshift is joining forces with Blink!

Blink, a user experience (UX) research and design firm, continues its national expansion with the purchase of Redshift Digital, a well-known San Francisco UX design studio.

Working as a visual designer, I've learned to use moodboards to successfully pitch concepts to our internal team and clients. Moodboards are more than selecting images that specify type, color, texture, etc. At a higher level, a moodboard should express specific feelings and attributes.

Get to know Maira Rowan, a UX researcher on our team with a background in industrial design that often comes in handy.

Incorporating analytics into UX processes and research methods can add value in many ways. Project teams should use a combination of different data types to consistently measure data (in the wild) about usability and user behavior.

Ahead of our annual ConveyUX conference for user experience professionals, we chatted with Joe Welinske.

Blink UX Researcher, Nichole Kim, attended the 2019 Consumer Electronics Show (CES). This article is a recap of what she found most exciting at the conference.

Blink has grown considerably in the past year, and we have more designers on our team than ever before. As we’ve grown, we’ve needed to evolve our design process, including our weekly practice group meeting where we address topics like design ops for all of Blink’s designers.

On Thursday, June 28, Blink was pleased to host a #WhatIsResOps workshop for our region. The workshop was led by Melissa Braxton, a research director at Blink, and Sheetal D. Agarwal, Microsoft Research + Insight senior design researcher.

Following expansions to San Diego and Boston, the Seattle-based UX design and research firm opens a studio location in Austin.