News, events, and what we’re thinking about.

How We're Finding UX Design Inspiration in the Film Industry

Allie Tarantino

As part of our employee "Lunch and Learn" series, we spoke with Hocus Pocus production designer Bill Sandell. Here are some highlights from our conversation and a few ideas for how you can find UX design inspiration in the film industry.

How Automation is Improving the Healthcare Customer Experience

Scott Lambridis

McKayl Barrows

Our tips for using automation to create healthcare designs that are efficient, personalized experiences that meet patient needs.

Blink Named #3 Best Workplace by Puget Sound Business Journal

22 Aug 2022

Blink UX, the user experience research, strategy, and design firm, was ranked #3 by PSBJ l on its annual list of best midsize workplaces.

The Benefits of Being a Design Driven Organization + How To Become One

Geoff Harrison

Organizations that embrace evidence-driven design increase profits, retain customers, and align on business goals quicker than their engineering-led counterparts. This article will discuss what it means to be a design-led organization and how you can apply design in any industry.

Blink UX Honored at Fifth Annual San Francisco Design Week

25 Jul 2022

The SFDW Design Awards is an international design competition recognizing designers whose works contribute to a positive societal future.

How to Improve CX and EX With a Total Experience Strategy

McKayl Barrows

A TX business strategy can help companies increase employee experience and customer experience quickly and efficiently.

Workplace Culture: Understanding the Positivity Ratio

Linda Wagener, Ph.D.

Do you feel silly, amused, or fun-loving? That’s a positive emotion. Do you feel guilty, repentant, or blameworthy? That’s a negative emotion. Both positive and negative emotions change the way that our brain operates. Negative emotions narrow our perspective to focus on threats. Positive emotions broaden our field of vision.

How Improving Website Accessibility Will Positively Impact SEO

Joe Welinske

Rodrigo Stockebrand

Accessible content leads to a more inclusive website, and by following web accessibility best practices, you can also improve search engine optimization (SEO).

Numbers, Naturally

Quba Michalski

How to use our text-to-speech reader to create natural-sounding numbers for automated voice messaging systems.

Launching the Future of Global Experience Design Alongside Mphasis

21 Sep 2021

Mphasis, (BSE: 526299; NSE: MPHASIS), an Information Technology (IT) solutions provider specializing in cloud and cognitive services, announced today, its acquisition of Blink UX, a User Experience research, strategy, and design firm that works with the world’s leading companies to create transformative digital products, brands, and experiences.

How Nudges in Design Can Effect Behavior Change

McKayl Barrows

As UX strategists, we use nudges and other lessons from behavioral economics to help people make better decisions — typically without their noticing.