Tim Bridgham
Over the past five years I’ve supported users with their technology questions, either as an IT professional or “that techie friend,” and one constant that remains is the usefulness of a universal user experience. Maintaining a consistent design, feel, and set of interactions across devices is at the heart of universal user experience.
Kelly Franznick
Thinking of working with a user experience (UX) design firm? You may not know where to start.
McKayl Barrows
At Blink, the user experience is engrained in everything we do. Here's how we define UX and why it's important for you and your company.
Tom Satwicz, Ph.D.
Blink has worked with a variety of healthcare providers over the last several years to understand the users of their websites. The results of this work have been research-based recommendations and design solutions that address many common challenges. Today, we are publishing a whitepaper that summarizes the challenges providers face online, and how a research-based approach to user experience can help meet the needs of their patients and employees.
Kelly Franznick
We answer the question, "What is B2E UX?" and discuss three reasons why adopting easy-to-use technology for your employees will enrich your company.
Blink Staff
Amit Saxena
Understanding user expectations has enabled us to make detailed recommendations and help clients deliver great user experiences. From our research, here are two examples showing how expectations influence the user experience.
John Dirks
When coupled with a good user experience, personal health apps and data can inspire positive behavioral or lifestyle changes.
Tom Satwicz, Ph.D.
UX and operations cannot succeed without each other. The right operation gives rise to great UX, yet a great UX is necessary to build a business operation that is profitable, sustainable, and growing.
Trista Meehan
Now that the benefits have been covered, let’s talk about the nuts and bolts of running an effective research debrief meeting with your clients. A little smart prep work can save a lot of time and effort when analyzing/reporting research results, especially when your time and budget is limited.
Kathryn Kitchen
Here are more details about how we think about target users and their engagement with products to inform experience maps.
Roxane Neal
If your project needs the skills and expertise of a user experience (UX) consulting firm, you may not know where to start.
Tristan Plank
If you want to design the best experience for your users, you need to know their stories. Here at Blink we recently wrapped up a project that demonstrated how the “qualitative story” of user research and the “quantitative story” of SEO and analytics can be paired to produce powerful insights that provide the evidence you need to craft the right experience.