What we're thinking about, what we're up to, and what comes next

You may wonder what situations are best suited for intercepts and how one would successfully accomplish this type of research. Well, look no further, we have put together an intercept field research guide covering the basics.

Here are some things we have learned about navigating complexity, collaborating with stakeholders, and handing design off to development teams.

Here are five things we think about, discuss, and practice when we’re working in the domain of hardware + NUI.

The YMCA of Greater Seattle engaged Blink to increase community engagement and represent the Y’s mission and achieve its 2020 Vision for web presence.

Today we’d like you to get to know Tim Bridgham, IT Manager and father of the cutest dog on the planet.

With 2016 coming to a close, we at Blink find ourselves wondering what 2017 holds in store. Here are six UX trends to watch as the next year unfolds.

The site improvements directly resulted in

Blink is pleased to announce the speakers, topics and activities for our fifth annual UX conference. ConveyUX has become the annual event to celebrate research and design in the Puget Sound Area.

If you think that your project will need the skills and expertise of a user experience (UX) consulting firm, you may not know where to start.

Geekwire.com interviewed Blink UX principal user researcher, Siri Mehus, and UX developer, Li Li, about their work creating a new skill for Amazon’s Alexa. Users can now download the Washington State Ferry app in the Skills store and have Alexa keep them up-to-date on ferry schedules and capacities.

The number of products with a voice component grows daily – just look at the recent announcements of Google Home, the Amazon Echo Dot, and Samsung’s acquisition of Viv. Yet it’s hard to find examples of design tools and artifacts in the voice UX space.

LogRhythm, a leader in security intelligence and analytics, empowers organizations around the globe to rapidly detect, respond to, and neutralize damaging cyber threats. Blink helped LogRhythm redesign their legacy application for the browser.

WillowWood designs and manufactures prosthetic and orthotic products for use by clinicians. Our team designed an improved interface by making it easier to navigate, more customizable, and flexible easier to learn.

Principal UX Researcher, Siri Mehus, sat down with Adobe Creative Cloud to explain the benefits, challenges, and give a few tips for those of you curious about using digital diary studies to gain user feedback.

Join us at Blink UX on Thursday, October 20 in the Seattle Waterfront area for BlinkThink. There will be two interesting presentations and an artist’s reception.

6:58 AM – Ding! I looked down at my phone and saw, “Good morning, please don’t forget Littlefoot.” It was a text from Piper, a friend and colleague from Blink.

I’ve always loved listening to stories. My relatives used to worry about me staying inside talking to the old folks while the other kids were out lighting off fireworks, but that was where I wanted to be.

This year we are excited to share our three interesting and unique submissions for SXSW 2017.