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6 min

7 Ways to Improve Your Mobile Banking App

Your guide to creating a modernized mobile banking or investment app experience — based on our latest banking research.


14 min

Designing Gender-Inclusive Customer Experiences: Tips and Resources

Want to design more inclusive products? Learn how, plus, get started with free resources as a guide.

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10 min

Customer Success Outcomes: Your Key to Breaking Down Data Silos

With multiple data sources, it can be hard to know which insights to trust and how to take action on what customers are saying. Connect your research findings with Customer Success Outcomes and act on the insights.

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8 minutes

CalmWave wins GeekWire Award for UX Design of the Year, presented by Blink

Learn more about CalmWave.

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12 minutes

How to Create Consistent Fintech Experiences With a Brand Ambassador Team

Want to improve your customers’ experience across all channels? Building a UX framework and cross-branch ambassador program can help. Here’s how to get started.

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13 minutes

Three Reasons to Add Desk Research to Your Next Project

Secondary research, like desk research, is a powerful tool for practitioners to add to their research toolkits. Here’s why you should consider adding it to your next project.

Delight Your Customers With Age Inclusive Design

13 minutes

Delight Your Customers With Age Inclusive Design

Data shows that global populations are tipping the demographic scale toward adults over 65. With age-inclusive design, product adoption and reach could spread like wildfire.

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14 minutes

How to Harness the "Designer's Curse" for Your Next Design Review

As a UX designer, you most likely have a method for gathering design inspiration. Here's a step-by-step process for conducting a design review that leverages your inspiration-seeking habits and helps you consider strategy early in the design process.

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12 minutes

Blink Pro Bono Program: Designing For Social Change

Is your organization tackling problems and topics that address society’s most pressing issues? We'd love to hear from you!

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11 minutes

Blink Thought Leaders You'll See This Year at ConveyUX

Join these Blink practitioners at ConveyUX for three days of engaging speaker sessions, hands-on workshops, and several opportunities to network with other UX pros.


10 minutes

9 Tips for Attending a Professional Conference From Home

Make the most of your virtual ConveyUX experience with these at-home conference tips from Blink UX.

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14 minutes

Blink's 2022 DEI Progress Report

A look at how our DEI efforts came to life in the last year.

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6 min

Blink Named #3 Best Workplace

Blink ranked by Puget Sound Business Journal on its annual list of best midsize workplaces.


12 minutes

Blink UX Honored at Fifth Annual San Francisco Design Week

Blink was recognized for its work with Applied Training Solutions and HERO Index.

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10 minutes

Launching the Future of Global Experience Design Alongside Mphasis

Mphasis, (BSE: 526299; NSE: MPHASIS), an Information Technology (IT) solutions provider specializing in cloud and cognitive services, announced today, its acquisition of Blink UX, a User Experience research, strategy, and design firm that works with the world’s leading companies to create transformative digital products, brands, and experiences.

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8 minutes

Blink UX No. 11 On PSBJ's "Washington’s Best Places to Work"

Blink's title was awarded based on results from the 2021 statewide employee survey conducted by the Puget Sound Business Journal.

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8 minutes

Blink Named In America's Fastest-Growing Private Companies

For the fifth time, Blink appears on the Inc. 5000, ranking No. 2283 with three-year revenue growth of 45% percent.

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11 minutes

Blink Is Honored At Fourth Annual San Francisco Design Week

Blink was recognized for our design work with the Special Olympics.

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8 minutes

Blink Listed in 2020 Gartner Design System Report

The 2020 report cites Blink’s work with NASA.

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11 minutes

SBA Appoints Blink CEO To Federal Regulatory Fairness Board

SBA Administrator Jovita Carranza has appointed three small-business leaders from Washington state, including Blink’s Karen Clark Cole, to the U.S. Small Business Administration Federal Regulatory Fairness Board, representing Region 10.

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8 minutes

Blink Top Spot Win At Powderkeg’s 2020 Tech Culture Awards

Blink ranks #1 of over 200 companies to win Top-Ranked Overall Culture at annual Tech Culture Awards.

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9 minutes

Blink Accessibility Director Appointed King County Metro’s APAC

UX research and design firm Blink UX is pleased to announce that Accessibility Director Joe Welinske has been appointed to King County Metro’s Access Paratransit Advisory Committee (APAC).

Blink Listed in Gartner Hype Cycle for User Experience, 2020

10 minutes

Blink Listed in Gartner Hype Cycle for User Experience, 2020

Blink was recognized among the vendors in the 2020 report

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7 minutes

How a Good Company Culture Can Get You Through Chaos

CEO Magazine featured an article by Karen Clark Cole, CEO of Blink, about how good company culture can help companies survive and thrive in unpredictable times.

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