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enterprise ux

Innovating in the Field: Agribusiness and UX

Roxane Neal

Farmers and those involved in agribusiness have historically been early adopters of technology to help increase yield, reduce time, and save costs. Going all the way back to 1793 and Eli Whitney’s invention of the cotton gin we see farmers using design thinking for new solutions to wide and common problems.

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Object Modeling for Designers: An Introduction

Heidi Adkisson

As a user experience designer, it can feel as though I am waging an on-going, never-ending battle against complexity, especially when working on enterprise systems. A popular route to simplify an experience is to implement a design system. Design systems are essential, but what I hope to show in this article is that a design system alone — particularly if it’s primarily a component level design system — does not guarantee a simple, consistent experience.

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Path-Finding in Software: User Assistance in Mobile Apps

Joe Welinske

How do people find their way through applications? Generally, words and images carry much of the weight when it comes to path-finding in software. It doesn’t matter whether it is an enterprise-level desktop application, a consumer web site, or a mobile app — text and graphics play an important role in directing the user in performing tasks.

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Fast Field Research in Just 5 Days

Roxane Neal

It was a Tuesday at 11:00 am and we just got off a kickoff call with a new client. We stared at each other and knew what had to happen: I needed to be on a plane the next day to cross the country to conduct customer interviews on Thursday.

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Sirius XM's Business Radio Interview

Karen Clark Cole

Karen talks with Loren about designing complex systems through Evidence-driven Design, examples of how voice is changing healthcare for seniors and people with disabilities, and how voice can make it safer for truckers.

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A UX Journey Through Airline Apps

Ankitha Bharadwaj

I decided to look at some of the big names in airlines to better understand how well they support users trying to book a flight through their mobile apps (full disclosure, Blink has done work for both Alaska Airlines and Hawaiian Airlines).

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