6 min
How Evidence-driven Design Supports Innovation
At Blink, we believe every interaction can be made meaningful if designed with a deep understanding of human behavior. The evidence we uncover through research drives our design process.
Articles
6 min
Hiring a User Experience Design Firm
Thinking of working with a user experience (UX) design firm? You may not know where to start.
3 min
California Dreamin'
After three years of planning, Blink’s expansion efforts are starting to take shape, beginning with the recent opening of a new office in San Diego. San Diego is the first of several new West Coast offices, and then we will be heading east.
0 min
Find Me on Forbes.com
In the spring of 2016 I had the good fortune of starting a blog on Forbes.com in the Entrepreneur channel.
6 min
The Benefits of Recreating Physical Products and Spaces in the Lab
We often perform tests on digital devices such as mobile phones, tablets, and computers. However, there are times when we need to observe user behavior that extends beyond a screen – and this always excites us!
5 min
6 Tips for Improving Your Website Accessibility
The benefits of the web are not evenly distributed. It promises easy access to content and tools for everyone, but frequently fails to include the needs of people with impairments, whether permanent (over 57 million people in the US alone) or temporary (all of us at one point or another).
10 min
How UX Can Help IoT Products, Part 2
In this follow-up we’ll be diving deeper into some of the specifics of what makes a great user experience for IoT products, focusing on the critical areas of onboarding, support, and security.
12 min
How UX Can Help IoT Products, Part 1
Smart homes. IoT. Connected devices. VR. What happens when buzzy, emerging technologies begin to infiltrate the everyday? Will consumers face a frustrating gunfight-style showdown with new products, or will they discover a frictionless setup process and experience a product that enhances their life? It all depends on how much effort you put into UX.
9 min
Top Five UX Opportunities in Digital Health
Here are five key UX opportunity areas healthcare systems are looking at for improving the patient/provider experience.
12 min
A UX Journey Through Airline Apps
I decided to look at some of the big names in airlines to better understand how well they support users trying to book a flight through their mobile apps (full disclosure, Blink has done work for both Alaska Airlines and Hawaiian Airlines).
5 min
9 Tips for Bringing Mobile UX to the Enterprise
If you—a business analyst, solutions architect, IT project manager—have limited UX resources or experience but need to design a mobile experience for your internal applications, we’re here to help with nine handy tips.
10 min
Our 8 Recommendations for Building a UX Research Program
Katie Greiner, UX Researcher at Blink makes recommendations on how to create a solid research practice within a new company.
8 min
Three Tips for Agile UX Research
Here are three tips to embrace the constraints and keep UX research as a fundamental part of Agile.
3 min
Tips & Tricks for Field Research: Intercept Studies
You may wonder what situations are best suited for intercepts and how one would successfully accomplish this type of research. Well, look no further, we have put together an intercept field research guide covering the basics.
8 min
Collaborating and delivering design on enterprise projects
Here are some things we've learned during enterprise projects about navigating complexity, collaborating with stakeholders, and handing design off to development teams.
5 min
Developing Hardware With Natural User Interfaces
Here are five things we think about, discuss, and practice when we're working in the domain of hardware and natural user interfaces (NUI).
7 min
7 Questions to Ask When Choosing a UX Consulting Company
If you're looking for a new UX partner to help you move your product or business forward, here's where to start.
10 min
Five Design Tools for Voice UX
The number of products with a voice component grows daily – just look at the recent announcements of Google Home, the Amazon Echo Dot, and Samsung’s acquisition of Viv. Yet it’s hard to find examples of design tools and artifacts in the voice UX space.
3 min
BlinkThink: Gallery Opening and Speaker Series is Back October 2016!
Join us at Blink UX on Thursday, October 20 in the Seattle Waterfront area for BlinkThink. There will be two interesting presentations and an artist’s reception.
4 min
Blinker Profile: Serena Down
I’ve always loved listening to stories. My relatives used to worry about me staying inside talking to the old folks while the other kids were out lighting off fireworks, but that was where I wanted to be.
0 min
Blink UX Featured in MetLife Commercial
Earlier this year Blink was selected to be a featured company in the MetLife small business benefits commercial called “Anything But Small.”
6 min
eero Unboxed: Future Meets Reality
As a UX designer, I can’t help but evaluate the user experience of products I interact with. I recently moved into a new house and found myself in need of boosting the WiFi signal, so I purchased the highly reviewed WiFi system called eero.
6 min
The UX of Digital 3-D Interaction
With the emergence of virtual and augmented reality, we will have many more 3-D digital experiences available to us. Many of these upcoming 3-D experiences will be interactive, requiring the user to navigate a 3-D space. While it may take some time for these experiences to catch on and become pervasive, They will.
4 min
Why UX teams need diversity
The best UX professionals and teams have a diversity of skills in their arsenals that they use to research, design, and communicate effective design decisions.