15 minutes
We often perform tests on digital devices such as mobile phones, tablets, and computers. However, there are times when we need to observe user behavior that extends beyond a screen – and this always excites us!
14 minutes
The benefits of the web are not evenly distributed. It promises easy access to content and tools for everyone, but frequently fails to include the needs of people with impairments, whether permanent (over 57 million people in the US alone) or temporary (all of us at one point or another).
19 minutes
In this follow-up we’ll be diving deeper into some of the specifics of what makes a great user experience for IoT products, focusing on the critical areas of onboarding, support, and security.
22 minutes
Smart homes. IoT. Connected devices. VR. What happens when buzzy, emerging technologies begin to infiltrate the everyday? Will consumers face a frustrating gunfight-style showdown with new products, or will they discover a frictionless setup process and experience a product that enhances their life? It all depends on how much effort you put into UX.
17 minutes
Here are five key UX opportunity areas healthcare systems are looking at for improving the patient/provider experience.
20 minutes
I decided to look at some of the big names in airlines to better understand how well they support users trying to book a flight through their mobile apps (full disclosure, Blink has done work for both Alaska Airlines and Hawaiian Airlines).
14 minutes
If you—a business analyst, solutions architect, IT project manager—have limited UX resources or experience but need to design a mobile experience for your internal applications, we’re here to help with nine handy tips.
19 minutes
Katie Greiner, UX Researcher at Blink makes recommendations on how to create a solid research practice within a new company.
17 minutes
Here are three tips to embrace the constraints and keep UX research as a fundamental part of Agile.
12 minutes
You may wonder what situations are best suited for intercepts and how one would successfully accomplish this type of research. Well, look no further, we have put together an intercept field research guide covering the basics.
17 minutes
Here are some things we've learned during enterprise projects about navigating complexity, collaborating with stakeholders, and handing design off to development teams.
14 minutes
Here are five things we think about, discuss, and practice when we're working in the domain of hardware and natural user interfaces (NUI).
16 minutes
If your project needs the skills and expertise of a user experience (UX) consulting firm, you may not know where to start.
19 minutes
The number of products with a voice component grows daily – just look at the recent announcements of Google Home, the Amazon Echo Dot, and Samsung’s acquisition of Viv. Yet it’s hard to find examples of design tools and artifacts in the voice UX space.
12 minutes
Join us at Blink UX on Thursday, October 20 in the Seattle Waterfront area for BlinkThink. There will be two interesting presentations and an artist’s reception.
13 minutes
I’ve always loved listening to stories. My relatives used to worry about me staying inside talking to the old folks while the other kids were out lighting off fireworks, but that was where I wanted to be.
9 minutes
Earlier this year Blink was selected to be a featured company in the MetLife small business benefits commercial called “Anything But Small.”
14 minutes
As a UX designer, I can’t help but evaluate the user experience of products I interact with. I recently moved into a new house and found myself in need of boosting the WiFi signal, so I purchased the highly reviewed WiFi system called eero.
15 minutes
With the emergence of virtual and augmented reality, we will have many more 3-D digital experiences available to us. Many of these upcoming 3-D experiences will be interactive, requiring the user to navigate a 3-D space. While it may take some time for these experiences to catch on and become pervasive, They will.
12 minutes
The best UX professionals and teams have a diversity of skills in their arsenals that they use to research, design, and communicate effective design decisions.
15 minutes
What if I told you that there are people who are able to feel a sensation without any sort of tactile input?
11 minutes
For anyone who regularly designs enterprise software (raising my hand here), you have likely been asked to move a dated, difficult-to-use interface to a modern user experience.
13 minutes
The retail environment is evolving rapidly. Increasingly, retail stores are leveraging smartphone apps and other digital technology to enhance in-store experiences and to nudge users towards buying products.
10 minutes
Being named on Forbes Magazine’s Best Small Companies in America list is truly amazing. It’s a great honor for Blink UX to represent not only Seattle on the list but the entire West Coast!
