4 minutes
How to Improve CX and EX With a Total Experience Strategy
A TX business strategy can help companies increase employee experience and customer experience quickly and efficiently.
Articles
3 min
What is Concept Evaluation?
A look at evaluative research and how you can use it to improve your products and services.
1 min
The Power of Customer Experience Journey Mapping (and How to Do It Right)
Learn what CX journey mapping is, its benefits, and how to improve customer touchpoints. Elevate your business with actionable insights.
5 minutes
Workplace Culture: Understanding the Positivity Ratio
Do you feel silly, amused, or fun-loving? That’s a positive emotion. Do you feel guilty, repentant, or blameworthy? That’s a negative emotion. Both positive and negative emotions change the way that our brain operates. Negative emotions narrow our perspective to focus on threats. Positive emotions broaden our field of vision.
8 minutes
How Improving Website Accessibility Will Positively Impact SEO
Accessible content leads to a more inclusive website, and by following web accessibility best practices, you can also improve search engine optimization (SEO).
7 minutes
Numbers, Naturally
How to use our text-to-speech reader to create natural-sounding numbers for automated voice messaging systems.
1 min
Front-End Development at Blink UX
Producing HTML, CSS, and Javascript for browser-based experiences such as websites and web applications.
4 min
How to Prioritize Your UX Metrics for Business Success
Learn how to select and prioritize UX metrics based on your business goals.
4 minutes
How Nudges in Design Can Effect Behavior Change
As UX strategists, we use nudges and other lessons from behavioral economics to help people make better decisions — typically without their noticing.
4 minutes
Making the Most of a Internship Experience Through Collaboration
During my UX design internship, I learned that collaborating with my project team, the project client, and fellow Blinkers was the key to a successful project and internship experience.
6 minutes
Designing for Mobility Impairments
I met with Blake, one of Blink’s assistive device specialists, to discuss the challenges of his mobility impairment and his tips for creating inclusive app and web designs.
6 minutes
Diversity, equity, and inclusion at Blink
These are our first steps toward cultivating a more equitable workplace for our employees, clients, and community.
4 minutes
Why Good UX is Essential for Banks
As the desire for easy-to-use digital banking services continues to rise, banks and fintech companies have an opportunity to create better user experiences for their online customers.
4 min
What is Service Design Blueprinting?
A look at service design blueprinting: what it is, key components, and how to apply it to your business.
4 minutes
The Hidden Benefit of Rage Clicks: How To Boost Your Site Performance
Learn how rage clicks can help you detect user frustration and make data-driven decisions to improve your site.
4 minutes
Workplace culture: How an evidence-based, data-driven approach produces thriving resu...
A positive company culture requires the same careful curation, management, and rigor as any other aspect of a business. At Blink, we consciously design our culture to ensure that employees have the structure and guidance they need to fully develop their skills and abilities for a happy and rewarding career.
2 minutes
Prioritizing Accessibility in UX Research and Design
Learn how Blink teams prioritize accessibility at each phase of product development and how your teams can do the same.
3 min
What is Usability Testing? A Complete Guide
Learn what usability testing is, why it matters for product development, and how to conduct effective UX research to improve user experience.
5 minutes
Why You Should Treat Your Website Like a Product
Understanding your website as a product will set your company apart from competitors.
1 min
Customer Experience Benchmarking
A look at usability benchmarking and how to get started.
4 minutes
Why Your UX Team Needs a Project Manager
Project management allows UX researchers, designers, and strategists to focus on the right problem at the right time, without losing sight of the bigger picture.
4 minutes
What You Need to Know About Business-to-Employee User Experience
We answer the question, "What is B2E UX?" and discuss three reasons why adopting easy-to-use technology for your employees will enrich your company.
3 minutes
Workplace Culture: Gender Equity at Blink
Blink is a bit of a rarity in the tech industry by virtue of its long history of commitment to gender equity.
9 minutes
Digital Banking Trends and Challenges
Banks are bottom-line driven, so if you work in the banking or finance industry, you'll want to be aware of what the top digital banking transformation trends are, how to develop a mobile banking app, and what the future of the banking industry looks like.
