7 minutes
AI and Accessibility: Real-World Applications for AI-Assisted Inclusive Design
AI-powered design is improving user accessibility for all.
Articles
6 minutes
Chaos Concepts: Why Designing Terrible Experiences Leads to Better Products
Stuck on a design challenge? Try making it worse.
7 minutes
Avoiding Product Roadmap Potholes: Why Qualitative Research is a Non-Negotiable
Essential practices for building user-focused products and aligning business goals with real user needs.
5 minutes
How to Build a Scalable Design System for an AI-Driven Future
10 practical tips for building a mature, scalable design system in the rapidly evolving landscape of AI.
7 minutes
UX Research for Kids: 10 Best Practices for Creating Playful and Effective Study Envi...
Conduct effective studies with children and teens by incorporating hands-on tools, segmenting by age, and creating playful environments that suit your user’s developmental differences.
3 minutes
Millions Saved: The Untapped Potential of Utility Self-Service
How better customer and employee experiences positively impact utilities’ bottom line.
6 min
Blink’s 2024 DEI Progress Report
Strengthening our commitment to diversity, equity, and inclusion year over year.
5 min
What the Murphy Bed Has To Do With Apple and NASA
Using metaphors to elevate a design project from good to unforgettable.
10 min
What is Customer Experience?
Customer experience, or CX, encompasses every interaction a person has with your company and everything you do to deliver value to your customers. Here’s everything you need to know about CX.
6 min
Mixed Methods Research 101: The Key to Confident Product Decisions
Definition, benefits, and examples of mixed methods research.
7 min
Getting Started: First Steps to Improving the Utility Customer Experience
How to get the most value from your current tech investments, lower costs, and increase customer satisfaction with better UX.
5 minutes
Quick Guide: Making Your Research Participants More Comfortable
It can be tricky to make participants feel comfortable in challenging study environments. Use these tips to help them give their best feedback.
3 minutes
Article Round-Up: Accessible and Inclusive Design
A list of Blink articles filled with tips and resources to help you build more inclusive experiences for your audiences.
3 min
Visual Design for Healthcare: A Person-Centered Approach
Behind the scenes of our illustrations for nonprofit, Partner to Decide
3 min
NASA × Blink UX Work Recognized with Webby Awards
NASA honored with 2024 Webby Awards for the reimagined NASA.gov website and the new streaming service, NASA+.
4 min
Tips for UX Researchers: 10 Habits to Make Your Job Fun and Efficient
I asked our researchers what they’re doing lately to make their jobs easy, fun, and efficient — here’s what I heard.
6 min
Pro Bono Partnership: An interview with Partner to Decide founder, Dr. Ann Peralta
Learn more about Blink’s pro bono client, Partner to Decide, directly from the founder.
8 min
Blink’s 2023 DEI Progress Report
A look at our continued journey toward a more diverse, inclusive, and equitable company.
5 min
Don’t Predict; Create: The Power of Future Envisioning
How to bridge the future with the here and now and generate the product vision necessary for being a leader in your sphere.
5 min
Speaker Series: An Interview with VP of UX Robb Nielsen
We sat down with Oracle Cloud’s Vice President of User Experience to learn more about leading in UX.
4 min
Is User Research Worth the Cost?
Why investing in customer research makes sense for your brand and business.
4 min
Blink Pro Bono Program: 2025 Applications Are Closed
Learn more about our pro bono program.
3 min
What I Wish I Knew: Career Advice from 10 Leaders in UX
Lessons from industry leaders on what makes a successful UX career.
3 min
10 Books Every Up-And-Coming UX Leader Should Add to Their Library
We asked industry leaders what books they recommend to new and experienced UX professionals — here are our top picks.
