7 min
Diversity, equity, and inclusion at Blink
These are our first steps toward cultivating a more equitable workplace for our employees, clients, and community.
Articles
4 min
Why Good UX is Essential for Banks
As the desire for easy-to-use digital banking services continues to rise, banks and fintech companies have an opportunity to create better user experiences for their online customers.
3 min
2021 Pro Bono Project Update
We checked in with our pro bono project teams earlier this month to get an update on the projects in flight. Meet this year’s pro bono clients and learn more about their innovative solutions for some of society’s most pressing issues.
4 min
What is Service Design Blueprinting?
A look at service design blueprinting: what it is, key components, and how to apply it to your business.
4 min
The Hidden Benefit of Rage Clicks: How To Boost Your Site Performance
Learn how rage clicks can help you detect user frustration and make data-driven decisions to improve your site.
4 min
Workplace culture: How an evidence-based, data-driven approach produces thriving resu...
A positive company culture requires the same careful curation, management, and rigor as any other aspect of a business. At Blink, we consciously design our culture to ensure that employees have the structure and guidance they need to fully develop their skills and abilities for a happy and rewarding career.
2 min
Prioritizing Accessibility in UX Research and Design
Learn how Blink teams prioritize accessibility at each phase of product development and how your teams can do the same.
3 min
What is Usability Testing?
A look at usability testing and how to get started.
5 min
Why You Should Treat Your Website Like a Product
Understanding your website as a product will set your company apart from competitors.
1 min
Customer Experience Benchmarking
A look at usability benchmarking and how to get started.
4 min
Why Your UX Team Needs a Project Manager
Project management allows UX researchers, designers, and strategists to focus on the right problem at the right time, without losing sight of the bigger picture.
4 min
What You Need to Know About Business-to-Employee User Experience
We answer the question, "What is B2E UX?" and discuss three reasons why adopting easy-to-use technology for your employees will enrich your company.
1 min
What Is the Impact of the Proposed Revisions to the W3C WAI?
Blink is looking forward to integrating version 3 into its existing accessibility practice as soon as it is formalized. All organizations interested in expanding accessibility on the web should welcome this latest addition from the W3C.
5 min
Conducting User Research and COVID-19
In collaboration with colleagues within and outside of Blink, plus a fair amount of experimenting at home, Chief Innovation Officer Kelly Franznick put together a set of protocols for a safe return to our user research labs.
2 min
Workplace Culture: Gender Equity at Blink
Blink is a bit of a rarity in the tech industry by virtue of its long history of commitment to gender equity.
1 min
Blink loves Mars
Blink is extremely proud of our friends at NASA, who successfully landed the Perseverance Rover on Mars this week.
10 min
Digital Banking Trends and Challenges
Banks are bottom-line driven, so if you work in the banking or finance industry, you'll want to be aware of what the top digital banking transformation trends are, how to develop a mobile banking app, and what the future of the banking industry looks like.
5 min
Understanding User Experience: What Is It and Why Is It Important?
At Blink, the user experience is engrained in everything we do. Here's how we define UX and why it's important for you and your company.
6 min
Accessibility in the UX Industry and at Blink
Accessibility in the UX industry and at Blink In October studio manager Lynsey Lacher interviewed Joe Welinske, accessibility director and ConveyUX program manager for National Disability Awareness Month.
1 min
Competitor Analysis Service at Blink UX
Identify your market competitors to evaluate their strengths and weaknesses. Contact us today to learn more about conducting competitor analysis for your product, service, or experience.
4 min
The Future of the Drive-Thru
As demand for the drive-thru continues to grow and the restaurant industry revamps their dining options, what does the next generation of the drive-thru experience hold?
5 min
How to Make the Most of a Remote Design Internship
When I accepted a remote internship at Blink this past spring, we were all well into national stay-at-home orders. I began to wonder what working from home every day would be like and how long this style of work might last far beyond my new internship. Now, wrapping up my time at Blink, I realize this experience was the best crash course in preparing for what the modern workplace is to become.
3 min
A Quick Guide to User Experience Prototypes
Learn the benefits of high- and low-fidelity ux prototypes and how they can help you get the most out of your user research.
3 min
When and Why To Start a Hardware User Research Program (White Paper)
Read "When and Why To Start a Hardware User Research Program" to learn how hardware user research can help you create an inclusive, commercially successful product that people use, love, and remember.