Our 8 Recommendations for Building a UX Research Program
Katie Greiner
Katie Greiner, UX Researcher at Blink makes recommendations on how to create a solid research practice within a new company.
Topic
articles
Three Tips for Agile UX Research
Irene Barber
Here are three tips to embrace the constraints and keep UX research as a fundamental part of Agile.
Tips & Tricks for Field Research: Intercept Studies
Darshana Tuladhar
You may wonder what situations are best suited for intercepts and how one would successfully accomplish this type of research. Well, look no further, we have put together an intercept field research guide covering the basics.
Collaborating and delivering design on enterprise projects
Tristan Plank
Here are some things we've learned during enterprise projects about navigating complexity, collaborating with stakeholders, and handing design off to development teams.
Developing Hardware With Natural User Interfaces
Jake Fleisher
Here are five things we think about, discuss, and practice when we're working in the domain of hardware and natural user interfaces (NUI).
7 Questions to Ask When Choosing a UX Consulting Company
Roxane Neal
If you're looking for a new UX partner to help you move your product or business forward, here's where to start.
Five Design Tools for Voice UX
Damon van Vessem
The number of products with a voice component grows daily – just look at the recent announcements of Google Home, the Amazon Echo Dot, and Samsung’s acquisition of Viv. Yet it’s hard to find examples of design tools and artifacts in the voice UX space.
Why UX teams need diversity
Lulu Xiao
The best UX professionals and teams have a diversity of skills in their arsenals that they use to research, design, and communicate effective design decisions.
Target These Three Innate Needs to Improve User Engagement
Geoff Harrison
We set design objectives for creating engaging products that will keep a user’s attention, encourage task completion, and be enjoyable to use. However, of those objectives, we find “enjoyable to use” the hardest to design for and measure. This is in large part because humans perceive experiences differently – what one person thinks is clever and clear, someone else may see as complex and opaque.
Should You Use a Focus Group for Product Design Research?
Siri Mehus, Ph.D.
At Blink UX we perform qualitative research to inform the design of digital products. Focus groups are a familiar form of qualitative consumer research. But while the focus group has a place in our research methods toolkit, we rarely pull it out. Why is that?
The Client Debrief, Part Two: 7 Steps to a Successful Meeting
Trista Meehan
Now that the benefits have been covered, let’s talk about the nuts and bolts of running an effective research debrief meeting with your clients. A little smart prep work can save a lot of time and effort when analyzing/reporting research results, especially when your time and budget is limited.
The Client Debrief, Part One: Purpose & Value
Trista Meehan
One of the important aspects of customer research is talking about the observations with clients afterwards—what worked well, what didn’t, as well as “ah-ha” moments that generate lively discussions and ultimately innovation.
