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articles

AI and Accessibility: Real-World Applications for AI-Assisted Inclusive Design

Dave Kennedy

Jennifer Boeder

AI-powered design is improving user accessibility for all.

Chaos Concepts: Why Designing Terrible Experiences Leads to Better Products

Ben Shown

Stuck on a design challenge? Try making it worse.

Avoiding Product Roadmap Potholes: Why Qualitative Research is a Non-Negotiable

Megan Doll

Essential practices for building user-focused products and aligning business goals with real user needs.

How to Build a Scalable Design System for an AI-Driven Future

Laura Blanchard

10 practical tips for building a mature, scalable design system in the rapidly evolving landscape of AI.

UX Research for Kids: 10 Best Practices for Creating Playful and Effective Study Envi...

Sandra Barnat

Serena Down

Conduct effective studies with children and teens by incorporating hands-on tools, segmenting by age, and creating playful environments that suit your user’s developmental differences.

Millions Saved: The Untapped Potential of Utility Self-Service

Geoff Harrison

How better customer and employee experiences positively impact utilities’ bottom line.

Blink’s 2024 DEI Progress Report

Kristina Knaus

Strengthening our commitment to diversity, equity, and inclusion year over year.

What the Murphy Bed Has To Do With Apple and NASA

Ben Shown

Using metaphors to elevate a design project from good to unforgettable.

Mixed Methods Research 101: The Key to Confident Product Decisions

Brittany Schiesel

McKayl Barrows

Definition, benefits, and examples of mixed methods research.

Quick Guide: Making Your Research Participants More Comfortable

Brandon Sapp

It can be tricky to make participants feel comfortable in challenging study environments. Use these tips to help them give their best feedback.

Visual Design for Healthcare: A Person-Centered Approach

Lilly Murphy

Behind the scenes of our illustrations for nonprofit, Partner to Decide

Blink’s 2023 DEI Progress Report