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The world has changed as a result of COVID-19 and social distancing. The new question emerging is not so much "how will we return to work?", but rather "how has work changed forever?"

In response to Washington State’s November 15th new Phase 2 restrictions and guidelines, Blink has revisited our health and safety protocols and evaluated the in-person research lab studies that are currently in progress.

As demand for the drive-thru continues to grow and the restaurant industry revamps their dining options, what does the next generation of the drive-thru experience hold?

Join thought leaders from Blink and beyond for two full days of great speakers and engaging networking events.

Blink is thrilled to host ConveyUX digitally this November 12–13. Charge up your laptop, get yourself out of those pajamas, and pour a hot drink. Get ready for a digital experience with these pro tips from Principal UX Researcher Laura Barboza.

When I accepted a remote internship at Blink this past spring, we were all well into national stay-at-home orders. I began to wonder what working from home every day would be like and how long this style of work might last far beyond my new internship. Now, wrapping up my time at Blink, I realize this experience was the best crash course in preparing for what the modern workplace is to become.

Read "When and Why To Start a Hardware User Research Program" to learn how hardware user research can help you create an inclusive, commercially successful product that people use, love, and remember.

In collaboration with colleagues within and outside of Blink, plus a fair amount of experimenting at home, Chief Innovation Officer Kelly Franznick put together a set of protocols for a safe return to our user research labs.

Chief Research Officer John Dirks explains why you should conduct hardware UX research early and often.

Blink is unique for applying our user research processes and approaches to both hardware and digital experiences. Some of th most complex and engaging digital experiences go hand in hand with specific hardware, and some of the most exciting hardware is useless without a visionary digital experience.

What do we mean by remote research? When is remote research the right choice? What are some tips for dealing with the challenges that come along with this approach?

Do you feel silly, amused, or fun-loving? That’s a positive emotion. Do you feel guilty, repentant, or blameworthy? That’s a negative emotion. Both positive and negative emotions change the way that our brain operates. Negative emotions narrow our perspective to focus on threats. Positive emotions broaden our field of vision.

The holiday break is here, and the Blink team is excited for a restorative time away from the studio. Quiet days and long flights make for some great reading time. Here are some books—UX-related, fiction, and otherwise—recommended by Blink.

Even people with considerable power — owners, CEOs, board chairs — are often reluctant to have the tough talks that are required for them to achieve the outcomes they desire.

There are countless conference round-ups out there, so here is a list that focuses on the conferences we’re actually attending next year.

Nature and nurture are both critical to your career path, and so at Blink, we focus on both of these in our employee development.

The human brain is not wired to have an "on" and "off" switch for work and play—and operating as if it were will deplete one’s energy and creativity.

We are thrilled to be a part of the Seattle Interactive Conference. We are delivering three talks, two panels, one live-podcast recording, one workshop, and more! Seattle Interactive Conference is Thursday, October 17 and Friday, October 18.