Millions Saved: The Untapped Potential of Utility Self-Service
Geoff Harrison
How better customer and employee experiences positively impact utilities’ bottom line.
Topic
articles
Blink’s 2024 DEI Progress Report
Kristina Knaus
Strengthening our commitment to diversity, equity, and inclusion year over year.
What the Murphy Bed Has To Do With Apple and NASA
Ben Shown
Using metaphors to elevate a design project from good to unforgettable.
Mixed Methods Research 101: The Key to Confident Product Decisions
Brittany Schiesel
McKayl Barrows
Definition, benefits, and examples of mixed methods research.
Quick Guide: Making Your Research Participants More Comfortable
Brandon Sapp
It can be tricky to make participants feel comfortable in challenging study environments. Use these tips to help them give their best feedback.
Visual Design for Healthcare: A Person-Centered Approach
Lilly Murphy
Behind the scenes of our illustrations for nonprofit, Partner to Decide
Blink’s 2023 DEI Progress Report
Kristina Knaus
A look at our continued journey toward a more diverse, inclusive, and equitable company.
Don’t Predict; Create: The Power of Future Envisioning
Louis Rakovich
How to bridge the future with the here and now and generate the product vision necessary for being a leader in your sphere.
Blink Pro Bono Program: 2025 Applications Are Closed
Kristina Knaus
Learn more about our pro bono program.
What I Wish I Knew: Career Advice from 10 Leaders in UX
McKayl Barrows
Lessons from industry leaders on what makes a successful UX career.
10 Days of Gratitude Challenge: How to Encourage Gratitude at Work
Lynsey Lacher
Linda Wagener, Ph.D.
10 Days of Gratitude is a Blink annual tradition that allows employees to share with their communities and pay it forward.
4 Practical Ways To Improve Lives With AI (Beyond the Chatbot)
Scott Lambridis
Realizing the potential of AI-powered tools starts with uncovering how you can — and should — use them.