Turning Usability Findings into Design Changes
John Dirks
Topic
articles
A Recipe for Effective User Interviews
Blink Staff
The ingredients are simple: two people, a quiet place to sit and talk, and a video camera to record the session. Still, getting the most out of an interview requires careful planning and a thoughtful technique. Here I share some insights that guide my own approach to interviewing.
Matching Prototypes to Research Goals
Heidi Adkisson
One of the most important parts of planning for any type of user research or usability testing is a clear set of research questions: what do you want to find out as a result of the study? It seems like an obvious step, yet sometimes this is overlooked.