articles

Blink Pro Bono Program: 2025 Applications Are Closed

Kristina Knaus

Learn more about our pro bono program.

4 Practical Ways To Improve Lives With AI (Beyond the Chatbot)

Scott Lambridis

Realizing the potential of AI-powered tools starts with uncovering how you can — and should — use them.

5 Reasons To Build a Design System — and the Benefits For Your Team

Lilly Murphy

Design systems are powerful for teams who want to save time and money in their design process. Here's why we love them, and how NASA used a Blink design system to unify its web experience.

The Art of Great Design Workshops: 5 Activities We Swear By

Ben Shown

Say goodbye to awkward and clunky design workshops. Here are our tips to ensure your team leaves every UX workshop focused, inspired, and aligned.

Solving Digital Debt: How Blink Enhances EX in an AI-Driven Era

Shindy Skaar

Digital debt impacts innovation, drains employee energy, and challenges organizational productivity. Could AI be the solution?

7 Ways To Improve Your Mobile Banking App

Matt Kissick

McKayl Barrows

Your guide to creating a modernized mobile banking or investment app experience — based on our latest banking research.

Hiring at Blink UX

Neiha Arora

Our guide on what to expect during the Blink hiring process and how to stand out when you apply.

How Automation is Improving the Healthcare Customer Experience

Scott Lambridis

McKayl Barrows

Our tips for using automation to create efficient, personalized experiences that meet patient needs.

The Benefits of Being a Design Driven Organization + How to Become One

Geoff Harrison

Organizations that embrace evidence-driven design increase profits, retain customers, and align on business goals quicker than their engineering-led counterparts. This article will discuss what it means to be a design-led organization and how you can apply design in any industry.

What is Concept Evaluation?

A look at evaluative research and how you can use it to improve your products and services.

The Power of Customer Experience Journey Mapping (and How to Do It Right)

Learn what CX journey mapping is, its benefits, and how to improve customer touchpoints. Elevate your business with actionable insights.

Workplace Culture: Understanding the Positivity Ratio

Linda Wagener, Ph.D.

Do you feel silly, amused, or fun-loving? That’s a positive emotion. Do you feel guilty, repentant, or blameworthy? That’s a negative emotion. Both positive and negative emotions change the way that our brain operates. Negative emotions narrow our perspective to focus on threats. Positive emotions broaden our field of vision.