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Ideas arrow right Articles arrow right Healthcare

Healthcare

All articles122 Healthcare3 Technology5 UX Design18 UX Research17 CX14 EX3 DEI in Design11 Finserv3 AI3
KP1 A7519 00 00 14 12 Still002

6 min

How Automation is Improving the Healthcare Customer Experience

Our tips for using automation to create efficient, personalized experiences that meet patient needs.

01 Top 5 UX Opportunities in Digital Health RE 2 min

9 min

Top Five UX Opportunities in Digital Health

Here are five key UX opportunity areas healthcare systems are looking at for improving the patient/provider experience.

Healthcare Web Healthcare

1 min

Improving the User Experience of Healthcare Provider Websites

Blink has worked with a variety of healthcare providers over the last several years to understand the users of their websites. The results of this work have been research-based recommendations and design solutions that address many common challenges. Today, we are publishing a whitepaper that summarizes the challenges providers face online, and how a research-based approach to user experience can help meet the needs of their patients and employees.

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