Articles

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7 min

Designing for Mobility Impairments

I met with Blake, one of Blink’s assistive device specialists, to discuss the challenges of his mobility impairment and his tips for creating inclusive app and web designs.

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7 min

Diversity, equity, and inclusion at Blink

These are our first steps toward cultivating a more equitable workplace for our employees, clients, and community.

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4 min

Why Good UX is Essential for Banks

As the desire for easy-to-use digital banking services continues to rise, banks and fintech companies have an opportunity to create better user experiences for their online customers.

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4 min

What is Service Design Blueprinting?

A look at service design blueprinting: what it is, key components, and how to apply it to your business.

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4 min

The Hidden Benefit of Rage Clicks: How To Boost Your Site Performance

Learn how rage clicks can help you detect user frustration and make data-driven decisions to improve your site.

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4 min

Workplace culture: How an evidence-based, data-driven approach produces thriving resu...

A positive company culture requires the same careful curation, management, and rigor as any other aspect of a business. At Blink, we consciously design our culture to ensure that employees have the structure and guidance they need to fully develop their skills and abilities for a happy and rewarding career.

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2 min

Prioritizing Accessibility in UX Research and Design

Learn how Blink teams prioritize accessibility at each phase of product development and how your teams can do the same.

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3 min

What is Usability Testing?

A look at usability testing and how to get started.

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5 min

Why You Should Treat Your Website Like a Product

Understanding your website as a product will set your company apart from competitors.

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1 min

Customer Experience Benchmarking

A look at usability benchmarking and how to get started.

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4 min

Why Your UX Team Needs a Project Manager

Project management allows UX researchers, designers, and strategists to focus on the right problem at the right time, without losing sight of the bigger picture.

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4 min

What You Need to Know About Business-to-Employee User Experience

We answer the question, "What is B2E UX?" and discuss three reasons why adopting easy-to-use technology for your employees will enrich your company.

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2 min

Workplace Culture: Gender Equity at Blink

Blink is a bit of a rarity in the tech industry by virtue of its long history of commitment to gender equity.

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10 min

Digital Banking Trends and Challenges

Banks are bottom-line driven, so if you work in the banking or finance industry, you'll want to be aware of what the top digital banking transformation trends are, how to develop a mobile banking app, and what the future of the banking industry looks like.

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5 min

Understanding User Experience: What Is It and Why Is It Important?

At Blink, the user experience is engrained in everything we do. Here's how we define UX and why it's important for you and your company.

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6 min

Accessibility in the UX Industry and at Blink

Accessibility in the UX industry and at Blink In October studio manager Lynsey Lacher interviewed Joe Welinske, accessibility director and ConveyUX program manager for National Disability Awareness Month.

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1 min

Competitor Analysis Service at Blink UX

Identify your market competitors to evaluate their strengths and weaknesses. Contact us today to learn more about conducting competitor analysis for your product, service, or experience.

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5 min

How to Make the Most of a Remote Design Internship

When I accepted a remote internship at Blink this past spring, we were all well into national stay-at-home orders. I began to wonder what working from home every day would be like and how long this style of work might last far beyond my new internship. Now, wrapping up my time at Blink, I realize this experience was the best crash course in preparing for what the modern workplace is to become.

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3 min

A Quick Guide to User Experience Prototypes

Learn the benefits of high- and low-fidelity ux prototypes and how they can help you get the most out of your user research.

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3 min

When and Why To Start a Hardware User Research Program (White Paper)

Read "When and Why To Start a Hardware User Research Program" to learn how hardware user research can help you create an inclusive, commercially successful product that people use, love, and remember.

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8 min

9 Reasons To Conduct Hardware UX Research Right Now

Chief Research Officer John Dirks explains why you should conduct hardware UX research early and often.

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8 min

What to Know Before Starting Hardware User Research

Blink is unique for applying our user research processes and approaches to both hardware and digital experiences. Some of the most complex and engaging digital experiences go hand in hand with specific hardware, and some of the most exciting hardware is useless without a visionary digital experience.

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9 min

When Remote Research is the Best Choice (and How to Do it Right)

What do we mean by remote research? When is remote research the right choice? What are some tips for dealing with the challenges that come along with this approach?

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2 min

Mobile Application Usability Testing

We are increasingly using smartphones, tablets, and music players in our work and lives, and there are hundreds of thousands of applications currently available for download. At Blink, we regularly conduct mobile application usability testing for different clients who are optimizing their websites for mobile use or designing new apps.