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6 min

7 Ways to Improve Your Mobile Banking App

Your guide to creating a modernized mobile banking or investment app experience — based on our latest banking research.


14 min

Designing Gender-Inclusive Customer Experiences: Tips and Resources

Want to design more inclusive products? Learn how, plus, get started with free resources as a guide.

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10 min

Customer Success Outcomes: Your Key to Breaking Down Data Silos

With multiple data sources, it can be hard to know which insights to trust and how to take action on what customers are saying. Connect your research findings with Customer Success Outcomes and act on the insights.

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8 minutes

CalmWave wins GeekWire Award for UX Design of the Year, presented by Blink

Learn more about CalmWave.

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12 minutes

How to Create Consistent Fintech Experiences With a Brand Ambassador Team

Want to improve your customers’ experience across all channels? Building a UX framework and cross-branch ambassador program can help. Here’s how to get started.

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13 minutes

Three Reasons to Add Desk Research to Your Next Project

Secondary research, like desk research, is a powerful tool for practitioners to add to their research toolkits. Here’s why you should consider adding it to your next project.

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12 minutes

Delight Your Customers With Age Inclusive Design

Data shows that global populations are tipping the demographic scale toward adults over 65. With age-inclusive design, product adoption and reach could spread like wildfire.

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14 minutes

How to Harness the "Designer's Curse" for Your Next Design Review

As a UX designer, you most likely have a method for gathering design inspiration. Here's a step-by-step process for conducting a design review that leverages your inspiration-seeking habits and helps you consider strategy early in the design process.

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12 minutes

Blink Pro Bono Program: Designing For Social Change

Is your organization tackling problems and topics that address society’s most pressing issues? We'd love to hear from you!

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11 minutes

Blink Thought Leaders You'll See This Year at ConveyUX

Join these Blink practitioners at ConveyUX for three days of engaging speaker sessions, hands-on workshops, and several opportunities to network with other UX pros.


10 minutes

9 Tips for Attending a Professional Conference From Home

Make the most of your virtual ConveyUX experience with these at-home conference tips from Blink UX.

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14 minutes

Blink's 2022 DEI Progress Report

A look at how our DEI efforts came to life in the last year.

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10 minutes

A Happy New Year Letter From Our CEO

Blink UX CEO Karen Clark Cole reflects on the past year and shares what to expect from Blink in 2023.


15 minutes

Hiring at Blink UX

Our guide on what to expect during the Blink hiring process and how to stand out when you apply.

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12 minutes

How We're Finding UX Design Inspiration in the Film Industry

As part of our employee "Lunch and Learn" series, we spoke with Hocus Pocus production designer Bill Sandell. Here are some highlights from our conversation and a few ideas for how you can find UX design inspiration in the film industry.

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13 minutes

How Automation is Improving the Healthcare Customer Experience

Our tips for using automation to create healthcare designs that are efficient, personalized experiences that meet patient needs.

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12 minutes

The Benefits of Being a Design Driven Organization + How To Become One

Organizations that embrace evidence-driven design increase profits, retain customers, and align on business goals quicker than their engineering-led counterparts. This article will discuss what it means to be a design-led organization and how you can apply design in any industry.

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11 minutes

How to Improve CX and EX With a Total Experience Strategy

A TX business strategy can help companies increase employee experience and customer experience quickly and efficiently.

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12 minutes

Workplace Culture: Understanding the Positivity Ratio

Do you feel silly, amused, or fun-loving? That’s a positive emotion. Do you feel guilty, repentant, or blameworthy? That’s a negative emotion. Both positive and negative emotions change the way that our brain operates. Negative emotions narrow our perspective to focus on threats. Positive emotions broaden our field of vision.

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16 minutes

How Improving Website Accessibility Will Positively Impact SEO

Accessible content leads to a more inclusive website, and by following web accessibility best practices, you can also improve search engine optimization (SEO).

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15 minutes

Numbers, Naturally

How to use our text-to-speech reader to create natural-sounding numbers for automated voice messaging systems.

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12 minutes

How Nudges in Design Can Effect Behavior Change

As UX strategists, we use nudges and other lessons from behavioral economics to help people make better decisions — typically without their noticing.

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12 minutes

Making the Most of a Internship Experience Through Collaboration

During my UX design internship, I learned that collaborating with my project team, the project client, and fellow Blinkers was the key to a successful project and internship experience.

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14 minutes

Designing for Mobility Impairments

I met with Blake, one of Blink’s assistive device specialists, to discuss the challenges of his mobility impairment and his tips for creating inclusive app and web designs.