Product and Hardware Research
From aviation and eyeglasses to toys and toilets, we help product designers innovate, reduce risk, optimize costs, and delight new audiences.
Work with Blink UX
Lead your sector, one smart decision at a time
In a highly competitive landscape, getting new products right demands advanced technical skills, rigorous research, and informed design. We help hardware teams innovate, reduce costs, mitigate risk, and capture new market share.
Our team helps you zero in on which products will perform best on the market, while balancing production and consumer costs, and making the right go or no-go manufacturing calls. From fabrication and safety to ergonomics, sizing, and fit, every choice matters when you’re aiming to break through.
The impact
Market-leading product innovation
Gain competitive advantage
Outperform competitors with consumer products that are easier to use, more intuitive, and better suited to real users and environments
Reduce risk in industrial design and manufacturing
Avert costly recalls, setbacks, or failures by identifying critical usability, safety, and performance issues before it's too late
Optimize cost and efficiency
Focus your engineering and manufacturing efforts on industrial design choices (color, material, finish) that improve performance, reliability, and market adoption
Ready to talk to someone?
Get in touchKeep exploring
See our workClient stories
Ensuring industry leaders stay ahead of the curve
Amazon
Exploring the future of checkout-free shopping
Funko
Investigating the blind box market for collectible toys
Who we’ve partnered with
Defining AR / VR products through multi-year fit, finish, and ergonomics
Shop-along, in field studies for future-proof checkout experiences
Creating a calming home atmosphere with voice-enabled speakers
Evaluating the out-of-the-box experience (OOBE) with international families
Transforming a luxury brand into a market leader through in-lab testing
Informing the end-to-end purchase, set-up, and first ride experience
Investigating teen perceptions for surprise blind box toys
Designing the first-of-its-kind Wi-Fi-connected shower experience
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The most exciting products we're building live at the intersection of hardware, AI, and human factors. Their success depends less on the capability of the technology, more on how skillfully we design these systems to meet complex demands while fulfilling human needs.
Matt St Pierre, Ph.D., Research Director at Blink UX
The deliverables
Insights grounded in everyday human experiences
By observing how users really engage with products and technology, you can build products people love and remember.
Deliverables may include:
- Ergonomics and Anthropometric Assessment
- Task Analysis
- Human Performance Testing
- Workload and Situational Awareness Assessment
- Process and Workflow Analysis
- Usability Testing
- Contextual Inquiry and Observational Research
- Critical Incident Technique
- Time-Motion Studies
Shape better experiences with the right participants and the right environment.
Participant RecruitingGet in touch
Want to create better experiences for your users? Tell us about your product, and let’s get started.
