5 minutes
The AI Paradox: Why the Rush to Market Erodes User Trust, and How UX Research Can Hel...
The gap between the AI gold rush and the user experience is huge. Here’s how we bridge it
Research Director
Pam Bohline is a research director at Blink. She is passionate about people, processes, and products. She focuses on business purposes (WHY) and connects them with consumer and user needs through various research methods (HOW, WHAT).
Prior to Blink, Pam worked in different industries such as retail, banking, insurance, hospitals, and cable and telecommunications. In her last role as the manager of the experience research team at Charter Communications, she mentored junior researchers, built a team from zero to six, developed a research first approach to different projects, democratized research, and changed business mindsets to position research as a top practice and the base for human-centered design.
Outside of Blink, Pam enjoys hiking with her family and dogs on the multiple trails in the Colorado mountains, traveling to wine country, and learning about winemaking and tasting.