Lessons from Usability Testing-Designing for the Real World

Written by Jen Amsterlaw, PH.D

photo of Jen Amsterlaw, PH.D

When designing a new system (or redesigning an existing one), it’s important to keep the user’s real-world context in mind. A lot of thought and effort will hopefully go into making sure the product delivers the right set of features, has the right look and feel, and abides by standard UI conventions. But designs that seem solid conceptually can still fail if they do not take into account how real users will interact with them in the real world.