Leading CX research & design agency
We'll help you increase customer satisfaction and reduce costs to serve with human-centered design and personazlied customer experiences.
Map your customer needs
As a customer experience agency, we'll help you conduct in-depth consumer research and examine your customer journeys from all angles to ensure seamless and consistent interactions.
Generate durable customer insights
Diagnose your customers’ problems and set a tangible, high-impact customer experience strategy to solve their needs.
Work with the CX design firm trusted by leading companies.
Ship differentiated and memorable experiencesÂ
Entering the market with a new or revamped product comes with unique challenges. Build a digital c strategy to launch emotionally resonant products grounded in accessibility, equity, and innovation.
Measure the business impact
Choose the right customer experience metrics and implement tools to track business performance over time.
Empower internal teams with effective CX processes
Integrate design-thinking processes to accelerate innovation, inspire your team to adopt a customer-first mindset, and create personalized customer experiences.
Our Work
See how companies work with Blink to deliver memorable experiences at scale.
NASA
Cisco
Gesa