Blink Staff

Blink is a UX research and design firm that works with great companies to create meaningful digital products, brands, and experiences. We believe the most important thing in life is to do what you love, and love what you do. Learn more about our team.

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When and Why To Start a Hardware User Research Program (White Paper)

Blink Staff

Read "When and Why To Start a Hardware User Research Program" to learn how hardware user research can help you create an inclusive, commercially successful product that people use, love, and remember.

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Art Inspired by Science Submissions

Blink Staff

Blink is hosting a gallery show featuring artwork by high school students that is inspired by science. NASA Chief Scientist, Dr. Green will hand out awards to the top 5 submissions.

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NASA Science Talk

Blink Staff

Listen and engage with NASA's Chief Scientist Dr. Jim Green speaking on a broad range of science and space topics at live at Blink or online. Date TBD.

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Blink's 2019 Holiday Reading List

Blink Staff

The holiday break is here, and the Blink team is excited for a restorative time away from the studio. Quiet days and long flights make for some great reading time. Here are some books—UX-related, fiction, and otherwise—recommended by Blink.

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Blink and Microsoft Invited Seattle’s UX Research Leaders to Ask “#WhatIsResearchOps?...

Blink Staff

On Thursday, June 28, Blink was pleased to host a #WhatIsResOps workshop for our region. The workshop was led by Melissa Braxton, a research director at Blink, and Sheetal D. Agarwal, Microsoft Research + Insight senior design researcher.

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The Empathetic Life: A Tribute to Dr. Oliver Sacks

Blink Staff

Over the weekend the world lost a great dignitary when famed neurologist Dr. Oliver Sacks passed away due to cancer at the age of 82.

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Happy 15th Birthday to Blink!

Blink Staff

Today, July 1, 2015 is a special day in the life of Blink UX as we celebrate 15 wonderful years!

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Blinkers Reflect on 2014: Community, Delight, and Wearables

Blink Staff

As 2014 comes to an end, a few of us here at Blink took some time to reflect on the past 12 months. What did we learn? What did we love? And what will put a twinkle in our eyes in the coming days?

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Choosing the Right Level of Fidelity for Your Wireframes

Blink Staff

At their core, wireframes are an efficient, iterative communication tool.

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Made in Seattle: Speaker Series & Gallery Opening

Blink Staff

Join us in the Seattle Waterfront area for two lively presentations and an artist’s reception. The theme of the evening is Made in Seattle.

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GigaOm Roadmap Conference

Blink Staff

The GigaOm Roadmap conference in San Francisco this week was awesome and an excellent experience and rich with insights delivered by many great presenters including Jack Dorsey (Square), John Maeda (RISD), Tony Fadel (Nest Labs) and Franz Von Holzhausen (Tesla Motors). While they are certainly with “hot” organizations, I genuinely felt they were speaking authentically and not from a script.

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28,000 Sounders Fans Enjoy New Loyalty Program & Website

Blink Staff

We were thrilled when the Sounders approached Blink to help them design their new MatchPass loyalty program in late 2012. There were three major components to the project: 1. Conduct primary end-user research to learn what fans wanted in a Sounders loyalty program and 2. Design an intuitive and engaging website and 3. Conduct usability testing for the MatchPass website prototype.

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Summer Speaker Series & Gallery Opening

Blink Staff

2012 Summer Speaker Series & Gallery Opening

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Spring Speaker Series & Gallery Opening

Blink Staff

Join us in the Seattle Waterfront area for artist presentations and a gallery opening. The show, It Matters to Me is by the Advanced Black & White Photography Elective students from the Seattle based Youth in Focus program.

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Winter Speaker Series & Gallery Opening

Blink Staff

Thursday, December 1st, 4-8pm Join us in the Seattle Waterfront area for two lively presentations and artist gallery opening. The winter theme of the evening is Live for Today. Stories on how to attain your goals, stay focused and be motivated – with lots of conversations about skiing!

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Understanding User Expectations

Blink Staff

Amit Saxena

Understanding user expectations has enabled us to make detailed recommendations and help clients deliver great user experiences. From our research, here are two examples showing how expectations influence the user experience.

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Blink Open House: June 16

Blink Staff

Join us in the Seattle Waterfront area for a tour of Blink’s new office space with panoramic views of Puget Sound. Blink will be hosting two lively presentations and an artist’s reception for our new art gallery, Blink Space. Appetizers, Beer & Wine will be served.

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A Recipe for Effective User Interviews

Blink Staff

The ingredients are simple: two people, a quiet place to sit and talk, and a video camera to record the session. Still, getting the most out of an interview requires careful planning and a thoughtful technique. Here I share some insights that guide my own approach to interviewing.

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