Blink Staff

Read "When and Why To Start a Hardware User Research Program" to learn how hardware user research can help you create an inclusive, commercially successful product that people use, love, and remember.

Blink is hosting a gallery show featuring artwork by high school students that is inspired by science. NASA Chief Scientist, Dr. Green will hand out awards to the top 5 submissions.

Listen and engage with NASA's Chief Scientist Dr. Jim Green speaking on a broad range of science and space topics at live at Blink or online. Date TBD.

The holiday break is here, and the Blink team is excited for a restorative time away from the studio. Quiet days and long flights make for some great reading time. Here are some books—UX-related, fiction, and otherwise—recommended by Blink.

On Thursday, June 28, Blink was pleased to host a #WhatIsResOps workshop for our region. The workshop was led by Melissa Braxton, a research director at Blink, and Sheetal D. Agarwal, Microsoft Research + Insight senior design researcher.

Over the weekend the world lost a great dignitary when famed neurologist Dr. Oliver Sacks passed away due to cancer at the age of 82.

The SXSW Interactive PanelPicker is open and that means you can sign up, log in, and vote for your favorite sessions for next year’s event. Like usual, SXSW Interactive received a record number of speaking proposals.

Today, July 1, 2015 is a special day in the life of Blink UX as we celebrate 15 wonderful years!

As 2014 comes to an end, a few of us here at Blink took some time to reflect on the past 12 months. What did we learn? What did we love? And what will put a twinkle in our eyes in the coming days?

At their core, wireframes are an efficient, iterative communication tool.

Join us in the Seattle Waterfront area for two lively presentations and an artist’s reception. The theme of the evening is Made in Seattle.

The GigaOm Roadmap conference in San Francisco this week was awesome and an excellent experience and rich with insights delivered by many great presenters including Jack Dorsey (Square), John Maeda (RISD), Tony Fadel (Nest Labs) and Franz Von Holzhausen (Tesla Motors). While they are certainly with “hot” organizations, I genuinely felt they were speaking authentically and not from a script.

We were thrilled when the Sounders approached Blink to help them design their new MatchPass loyalty program in late 2012. There were three major components to the project: 1. Conduct primary end-user research to learn what fans wanted in a Sounders loyalty program and 2. Design an intuitive and engaging website and 3. Conduct usability testing for the MatchPass website prototype.

2012 Summer Speaker Series & Gallery Opening Thursday, June 28 4-8pm

Join us in the Seattle Waterfront area for artist presentations and a gallery opening. The show, It Matters to Me is by the Advanced Black & White Photography Elective students from the Seattle based Youth in Focus program.

Thursday, December 1st, 4-8pm Join us in the Seattle Waterfront area for two lively presentations and artist gallery opening. The winter theme of the evening is Live for Today. Stories on how to attain your goals, stay focused and be motivated – with lots of conversations about skiing!

Understanding user expectations has enabled us to make detailed recommendations and help clients deliver great user experiences. From our research, here are two examples showing how expectations influence the user experience.

Join us in the Seattle Waterfront area for a tour of Blink’s new office space with panoramic views of Puget Sound. Blink will be hosting two lively presentations and an artist’s reception for our new art gallery, Blink Space. Appetizers, Beer & Wine will be served.

The ingredients are simple: two people, a quiet place to sit and talk, and a video camera to record the session. Still, getting the most out of an interview requires careful planning and a thoughtful technique. Here I share some insights that guide my own approach to interviewing.