Blink is a UX research and design firm that works with great companies to create meaningful digital products, brands, and experiences. We believe the most important thing in life is to do what you love, and love what you do. Learn more about our team.
3 min
Read "When and Why To Start a Hardware User Research Program" to learn how hardware user research can help you create an inclusive, commercially successful product that people use, love, and remember.
3 min
At their core, wireframes are an efficient, iterative communication tool.
4 min
The ingredients are simple: two people, a quiet place to sit and talk, and a video camera to record the session. Still, getting the most out of an interview requires careful planning and a thoughtful technique. Here I share some insights that guide my own approach to interviewing.