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A Recipe for Effective User Interviews

4 min

A Recipe for Effective User Interviews

The ingredients are simple: two people, a quiet place to sit and talk, and a video camera to record the session. Still, getting the most out of an interview requires careful planning and a thoughtful technique. Here I share some insights that guide my own approach to interviewing.
Making Design Collaboration Work

6 min

Making Design Collaboration Work

At Blink, we feel one of the greatest strengths we bring to clients is the extent to which we leverage our internal expertise—and work with clients—in a collaborative way. But effective collaboration is not a slam-dunk. The key is to tap into individual competencies and perspectives in a way that improves the outcome rather than hinders it.
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