Making technology human

Blink is a user experience research and design firm specializing in digital products. We ask the right questions to understand your product and the people who use it. Powered by our research, we design solutions that are efficient, meaningful, and delightful.

We call it Evidence-driven DesignSM.

SEE HOW WE DO IT

We deliver world-class results for the best brands

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    Blink is helping Hawaiian Airlines improve its customer ticketing experience.

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    Blink delivers evidence-based design concepts for the redesign of Viverae’s digital health and wellness product.

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    Blink provides a variety of user experience services to many Microsoft Business Groups (Xbox, Bing, Office, TechNet) since 2002.

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    Blink provides research and design of unique product experiences that make the world a better place for those interacting with earth data.

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    Blink partners with Starbucks for in-depth usability studies producing clear and actionable design recommendations across its digital products.

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    Blink provides extensive UI testing and design recommendations across the cruise line’s consumer web sites.

SEE OUR WORK

News + Events

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ConveyUX 2015

The Conference for What's Next in UX! ConveyUX is the essential conference for UX practitioners to share and learn. We carefully select the sharpest speakers and hottest topics. You'll come away empowered with new techniques, knowledge, and inspiration to immediately apply to your projects. Read more

The Glass Cage book
Humans and The Risks of Automation

A few nights ago, I found myself at an Irish pub with some good friends. Over drinks the conversation started veering from the usual “So, what are your plans for the weekend?” to “How can we design systems to use the sophistication of human thinking and decision making, AND the complex computation power of machines to… Read more

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5 Ways Blink Inspires Me: Corporate Social Responsibility In the Workplace

As a Millennial I am constantly being defined by others. Many opinions exist about our generation. A recent NPR campaign asked Millennials to define themselves using single words — words like adventurer, optimist, eco-conscious, and activist were among the most popular ways we describe ourselves. These really resonate with me, and I can say without… Read more

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Design Is A Job: Mike Monteiro’s Tough Love Letter To Designers

With Mike Monteiro’s new book for clients just released, let’s look back at its companion book for designers, Design Is A Job, a manifesto for designers taking a stand as well as responsibility. The author I have to admit Mr. Monteiro has become a bit of a personal hero to me. He’s like the George… Read more

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Personal Health Metrics and Good UX: Partners in Healthcare

September 14, 2014 — Blink UX’s John Dirks and Tom Satwicz are featured in User Experience Magazine for September 2014. Countless personal health and wellness applications have been developed over the past few years, and more spring up all the time. The ubiquity of devices, health-focused apps, social networks, and other digital tools all enable… Read more

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The UX of Car2Go

A few of us here at Blink are big fans of Car2Go, the point-to-point carsharing service that operates the iconic blue and white SmartCars in several cities worldwide, including here in Seattle (you can typically find three or four outside our office on any given morning). I have found Car2Go to be useful for a… Read more