Making technology human
Blink is a user experience research and design firm specializing in digital products. We ask the right questions to understand your product and the people who use it. Powered by our research, we design solutions that are efficient, meaningful, and delightful.
We call it Evidence-driven DesignSM.
We deliver world-class results for the best brands
Blink is helping Hawaiian Airlines improve its customer ticketing experience.
Blink delivers evidence-based design concepts for the redesign of Viverae’s digital health and wellness product.
Blink delivers user research insights to various product and digital services teams at Nike.
Blink provides research and design of unique product experiences that make the world a better place for those interacting with earth data.
Blink partners with Starbucks for in-depth usability studies producing clear and actionable design recommendations across its digital products.
Blink provides extensive UI testing and design recommendations across the cruise line’s consumer web sites.
News + Events
Now that the new year is upon us, it is time for me to start thinking about hiring for 2015. Blink plans to add a minimum of five delivery people this year, which means before too long I will spend a lot of time talking to candidates. In interviews I tend to see the same… Read more
Last week was awesome and here’s why: I was inspired and educated by my team every single day last week. It started in Denver on Tuesday with a client in the healthcare business, and my colleagues Claire and Katherine. We were presenting at an “advisory board” review meeting with ~ 20 people in two different… Read more
Regardless of your professional field, the quality of the decisions you make ultimately determines the quality of your work. Earlier in my career there was a lot of emphasis on rational decision-making — sometimes elaborate ranking or ordering systems designed to identify the optimal course of action. But the shortcomings of this approach were brought… Read more
The Conference for What's Next in UX! ConveyUX is the essential conference for UX practitioners to share and learn. We carefully select the sharpest speakers and hottest topics. You'll come away empowered with new techniques, knowledge, and inspiration to immediately apply to your projects. Read more
I’m so proud of so many things that it’s hard to know where to start. Mostly I am proud of every single Blink employee for really taking ownership of our company this year. Below are some of the fruits of our labor… Our second year of hosting our conference, ConveyUX was a huge success, with… Read more