Making technology human

Blink is a user experience research and design firm specializing in digital products. We ask the right questions to understand your product and the people who use it. Powered by our research, we design solutions that are efficient, meaningful, and delightful.

We call it Evidence-driven DesignSM.

SEE HOW WE DO IT

We deliver world-class results for the best brands

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    Blink is helping Hawaiian Airlines improve its customer ticketing experience.

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    Blink delivers evidence-based design concepts for the redesign of Viverae’s digital health and wellness product.

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    Blink delivers user research insights to various product and digital services teams at Nike.

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    Blink provides research and design of unique product experiences that make the world a better place for those interacting with earth data.

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    Blink partners with Starbucks for in-depth usability studies producing clear and actionable design recommendations across its digital products.

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    Blink provides extensive UI testing and design recommendations across the cruise line’s consumer web sites.

SEE OUR WORK

News + Events

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Happy 15th Birthday To Blink!

Today, July 1, 2015 is a special day in the life of Blink UX as we celebrate 15 wonderful years! Yes, it’s our Quinceañera, and in honor of the many wonderful memories, people, and events, we’d like to share a few Blinker stories and photos with you, including the one above where Karen was recently a… Read more

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5 Reasons Why You Should Professionally Recruit

It isn’t uncommon for clients to attempt to cut costs by bringing recruiting for a research project in-house. However, we’ve seen time and again why avoiding professional recruiting ends up costing more in the long run. Here are some reasons why we (strongly) recommend against this approach. 1. Finding the right participants takes time. We… Read more

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All Things In Moderation: Trade-Offs In Moderated & Unmoderated Usability Testing

At Blink we practice evidence-driven design. That means that the design recommendations and decisions we make are grounded in solid data and sound reasoning. But what counts as good evidence? What are the data and reasoning that stand behind a well-motivated design decision? For the majority of our projects, our evidence comes from qualitative, observational… Read more

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Lessons from startup failure: EY Entrepreneur of the Year finalists weigh in

Lots of entrepreneurs and startups — most, in fact — deal with failure. But what separates the good from great is, more often than not, how quickly and effectively one responds to the failure. That was the message from some of the finalists at EY’s annual Entrepreneur of the Year awards gala for the Pacific Northwest in downtown… Read more

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Blinker Profiles: Meet Jonathan Evans

Blinkers are an interesting and dynamic group of people. Each Blinker is carefully selected to join the team because we understand how he or she will positively contribute to our culture and work. And while we do post Blinker Bios on our website, we thought we’d go a little further and profile our Blinkers on… Read more

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The Future Will Not Be What You Expect

This week I had the honor of giving the commencement address for the 2015 University of Washington’s Human-Centered Design and Engineering Department graduation ceremony. I’m a big fan of the program, so when I was asked to speak I eagerly agreed. It didn’t hit me until I was working on what to say that I… Read more