Making technology human
Blink is a user experience research and design firm specializing in digital products. We ask the right questions to understand your product and the people who use it. Powered by our research, we design solutions that are efficient, meaningful, and delightful.
We call it Evidence-driven DesignSM.
We deliver world-class results for the best brands
Blink is helping Hawaiian Airlines improve its customer ticketing experience.
Blink delivers evidence-based design concepts for the redesign of Viverae’s digital health and wellness product.
Blink delivers user research insights to various product and digital services teams at Nike.
Blink provides research and design of unique product experiences that make the world a better place for those interacting with earth data.
Blink partners with Starbucks for in-depth usability studies producing clear and actionable design recommendations across its digital products.
Blink provides extensive UI testing and design recommendations across the cruise line’s consumer web sites.
News + Events
Blinkers are an interesting and dynamic group of people. Each Blinker is carefully selected to join the team because we understand how he or she will positively contribute to our culture and work. And while we do post Blinker Bios on our website, we thought we’d go a little further and profile our Blinkers on… Read more
The SXSW Interactive PanelPicker is open and that means you can sign up, log in, and vote for your favorite sessions for next year’s event. Like usual, SXSW Interactive received a record number of speaking proposals. The unique design of the PanelPicker is that 30% of a proposal’s “score” is determined by community votes. This… Read more
InfoCamp Seattle is a community-driven, silo-breaking unconference that has taken place annually since 2007. Participants come together to talk about topics like user experience design, information architecture, interaction design, information design, librarianship, online search, information management, big data, and SEO management. InfoCamp welcomes everyone interested in information-related topics from any perspective! We’ll see you there… Read more
Blink UX was named to the Inc. 5000 list again this year, marking the fourth straight year for the honor. Each year, Inc. ranks the fastest-growing private companies in America. We find ourselves at position 2379 this year, and among great local companies including Simply Measured, TUNE, Molly Moon’s Homemade Ice Cream, and Dreamclinic. See… Read more
Last week, Jeff Alpen, Blink’s Client Engagement guru, asked me if I could quickly pull together some existing research for one of our clients. He posed a question to me that pops up again and again in discussions about customer experience: How much are people reading online? My short answer: Very little. Ironically, the evidence… Read more
I hope the first half of this year has been productive and rewarding for you. As one of our valued contacts, I’d like to give you an update on our conference activities. We are excited to have Jakob Nielsen, Indi Young, Maria Giudice, and Eric Schaffer providing featured presentations. Pulitzer Prize-winning author Gareth Cook and… Read more