User Researcher
Trista is a member of the research team at Blink. In her free time, she likes to compose silly ditties on the ukulele and scour Seattle’s thrift stores for vintage clothes and vinyl records.
13 minutes
Now that the benefits have been covered, let’s talk about the nuts and bolts of running an effective research debrief meeting with your clients. A little smart prep work can save a lot of time and effort when analyzing/reporting research results, especially when your time and budget is limited.
11 minutes
One of the important aspects of customer research is talking about the observations with clients afterwards—what worked well, what didn’t, as well as “ah-ha” moments that generate lively discussions and ultimately innovation.
12 minutes
Last week, Jeff Alpen, Blink’s Client Engagement guru, asked me if I could quickly pull together some existing research for one of our clients.