Fuel better business outcomes with user research
Join hundreds of leading companies developing tangible business strategies backed by user insights.
Our qualitative and quantitative research capabilities
Research Recruiting and Screening
Competitive Benchmarking
Hardware Research
Foundational Research
Product Market Fit
International Research
Evaluative Research
Brand Positioning
Inclusive Research
Usability Testing
AI Assessments and Workshops
Journey Mapping
Uncover durable user insights with Blink UX
Contact our team
Blink was amazing at simplifying everything, looking at the actual data, and looking at actual feedback from our customers on how to fix things.
VP Marketing, Gesa Credit Union
Our approach
Working with us will feel different
Dedicated teams of senior practitioners
Our research experts are skilled in creating high-quality insight reports and narratives to drive your business forward.
Specialized research methods
We carefully select and combine various qualitative, quantitative, foundational, and evaluative research methods to provide lasting insights.
Diverse perspectives
Our 24 years of experience gives our clients an edge in the market by bringing in perspectives from across industries, products, domains, and user populations.
Adaptive practices
Our flexible process is designed to adapt to your team, technology, and industry so we can support your team in a way that works for you.
Targeted recruiting
We’ll recruit your exact target, even when the ideal participant population is hard to reach, including kids, teens, technical experts, geographically remote participants, and high-level professionals.
Labs, privacy, and security
Our state-of-the-art labs, personal data policies, and confidential prototype environments can handle a vast array of confidential studies in the US and abroad.
24+
Years of user research
90%
Client return rate
Supporting real business outcomes with user research
Fuel a resilient product strategy with consumer insights
Support your most important design decisions with insights into human behavior to design superior products users love.
Create a lasting vision for your brand
Leverage user insights to envision new opportunities and set clear, achievable goals for a business strategy that inspires and aligns teams now and in the future.
Grow market share and lead your industry
Uncovering gaps in the market will unlock new opportunities to lead. Use mixed-methods research to find the gaps, then claim your stake.
Client stories
92%
Increased employee efficiency on bulk transactions
85%
Improvement in online payment adoption and account setup
18%
Increase in product line revenue over two years