image description
image description
Jake Fleisher Principal UX Researcher

I concentrate on strategy work at Blink. In my spare time, I’m a gearhead, hack musician, and fan of nighttime bike rides.


Developing Hardware with Natural User Interfaces

We’ve been working on new products and services that use job-specific hardware devices and natural user interfaces (NUI) such as gesture, voice, and presence. Designing system response and feedback for these devices requires different consideration than “traditional” user interface systems. As these project types proliferate, we’re establishing a growing library of best practices, tips, and… Read more

Jake Fleisher playing the banjo in an orchestra hall

Blinker Profiles: Meet Jake Fleisher

Blinkers are an interesting and dynamic group of people. Each Blinker is carefully selected to join the team because we understand how he or she will positively contribute to our culture and work. And while we do post Blinker Bios on our website, we thought we’d go a little further and profile our Blinkers on… Read more

Quotidian Variations Have a Story to Tell

A recent Blink project brought me to Barcelona, where in-between site visits and interviewing people, I did what I usually do in new lands: document the local, quotidian products. As a product designer and user researcher, I’m fascinated by local variations of the highly evolved, yet simple, products we see, use, or benefit from every… Read more

Dear (Digital) Diary: A Powerful Tool in User Research

A diary study is a well-known, established methodology that has research participants making regular notations about specific topics over a period of time. It’s a great way for participants to record their unsolicited thoughts, to gather feedback over time, and to provide a foundation for future or follow-up research work with specific participants. In the… Read more