Archive for August, 2015

Blinkers are an interesting and dynamic group of people. Each Blinker is carefully selected to join the team because we understand how he or she will positively contribute to our culture and work. And while we do post Blinker Bios on our website, we thought we’d go a little further and profile our Blinkers on… Read more

The SXSW Interactive PanelPicker is open and that means you can sign up, log in, and vote for your favorite sessions for next year’s event. Like usual, SXSW Interactive received a record number of speaking proposals. The unique design of the PanelPicker is that 30% of a proposal’s “score” is determined by community votes. This… Read more

Last week, Jeff Alpen, Blink’s Client Engagement guru, asked me if I could quickly pull together some existing research for one of our clients. He posed a question to me that pops up again and again in discussions about customer experience: How much are people reading online? My short answer: Very little. Ironically, the evidence… Read more

I hope the first half of this year has been productive and rewarding for you. As one of our valued contacts, I’d like to give you an update on our conference activities. We are excited to have Jakob Nielsen, Indi Young, Maria Giudice, and Eric Schaffer providing featured presentations. Pulitzer Prize-winning author Gareth Cook and… Read more