Archive for April, 2015

We’re extremely proud and excited to announce that Karen Clark Cole is a finalist for this year’s Pacific Northwest Ernst & Young Entrepreneur Of The Year award. The awards program recognizes entrepreneurs who demonstrate excellence and extraordinary success in such areas as innovation, financial performance and personal commitment to their businesses and communities. Karen was selected as… Read more

Over the past five years I’ve supported users with their technology questions, either as an IT professional or “that techie friend,” and one constant that remains is the usefulness of a universal user experience. Maintaining a consistent design, feel, and set of interactions across devices is at the heart of universal user experience. Think of… Read more

Blinkers are an interesting and dynamic group of people. Each Blinker is carefully selected to join the team because we understand how he or she will positively contribute to our culture and work. And while we do post Blinker Bios on our website, we thought we’d go a little further and profile our Blinkers on… Read more

What are personas? Personas are fictional characters based on real data created to represent the core users of a site or product. They are created from sources like interviews, surveys, focus groups, and usability studies. Good personas are invaluable in getting the user-focused perspective, not just as the product is first being designed, but throughout… Read more

An interface can fail its users in several areas, but the data dashboard seems to carry with it a particular risk. We suggest an approach to designing dashboards that begins with the what before getting into the specific designs. Read more

A recent Blink project brought me to Barcelona, where in-between site visits and interviewing people, I did what I usually do in new lands: document the local, quotidian products. As a product designer and user researcher, I’m fascinated by local variations of the highly evolved, yet simple, products we see, use, or benefit from every… Read more

Have you ever agreed to something online without fully understanding all the ramifications of what you agreed to? Recently at Blink we made an online purchase without understanding all of the terms and conditions. We bought 200 attractive, customized mugs for our office, however, there was one unrecognized flaw: After putting them in the dishwasher,… Read more

Recently I had the opportunity to do something really exciting: I traveled to Hyderabad, India for a project. Blink partnered with Kern, a UX firm based in Hyderabad, for a research project. Working with them I learned first hand what it means to do UX research in India. On the surface it might look like… Read more