Archive for September, 2007
Understanding Older Users: Is Your Website Senior-Friendly?
Seniors are increasingly using the web to shop, find news and information, and connect with friends and family. But many websites are not designed with seniors in mind. You can make your website more senior-friendly by following a few simple rules of thumb… and the end result is often improved usability for users of all…
Onboarding is a human resources term that we in the UX field have borrowed as a label for the process of getting someone “up and running” with your site, app, or service. The onboarding process is a critical step in setting your users up for success with your product, b... Read More
At Blink we create experience maps as an instrument to articulate user engagement with a product. Experience maps are a visual representation of the users’ journey over time, and they provide a handy communication tool for teams to inform product direction. The benefit... Read More