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What we do.

We help clients create amazing user experiences for new and existing digital products. Our process is a blend of science and art and our deep thinking includes UX Strategy, Research, Design, and Prototyping. Through true partnership, we collaborate with our clients and colleagues at Blink and the results include improved product performance, lower costs, enhanced desirability, and customer loyalty. We are thought leaders in all areas of UX and are innovating every day to improve the lives of end users around the world.



Our core services

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User Research

  • Surveys
  • Contextual inquiry
  • Interviews
  • Diary studies
  • Field studies
  • Card sorting
  • Ethnography
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User-Centered Design

  • Task analysis
  • User stories
  • Interaction design
  • Visual design
  • Multi-screen prototypes
  • User feedback
  • Detailed design specifications
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Usability Testing

  • Qualitative usability tests
  • Iterative design tests
  • Benchmarking
  • Eye tracking
  • Remote usability tests
  • Expert reviews
  • Heuristic reviews

Components of our
Evidence-driven Design process

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    Research

    Discover user needs, motivations and understand context of use.

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    Envision

    Find the intersection between user needs, business goals and the context of use.

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    Prototype

    Model a solution that executes the design strategy.

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    Evaluate

    Observe how the design works with users and refine based on these findings.

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    Implement

    Create specifications and artifacts to enable implementation.