In the News

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    Lessons from startup failure: EY Entrepreneur of the Year finalists weigh in

    Lots of entrepreneurs and startups — most, in fact — deal with failure. But what separates the good from great is, more often than not, how quickly and effectively one responds to the failure. That was the message from some of the finalists at EY’s annual Entrepreneur of the Year awards gala for the Pacific Northwest in downtown…

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    Considerations When Conducting User Research In Other Countries: A Brazilian Case Study

    Blink UX had the opportunity to conduct in-home user interviews in São Paulo on behalf of a Brazilian real estate company Zap Imóveis. This project provided Claire Carlson with invaluable insider knowledge on how to best conduct in-home user interviews in Brazil and, more broadly, how to conduct field research in foreign countries using the same underlying principles.…

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    How Having My Daughter Tripled Blink’s Business

    After a series of interviews with Inc. author, Laura Garnett, my story of having my daughter and her birth’s profound impact on our business was published today. Most people think having a family will hamper success at work, but the lessons on being present and focused that I learned being a new parent had quite…

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    What I MEANT Was…

    Blink’s own Siri Mehus has written an article for UX Magazine on the topic of conversational repair for the March 2015 issue. As she explains it, to make voice technology more human we need to create technology that supports our natural ability to build and negotiate understandings with others. Siri is a user researcher here at Blink…

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    Blink UX Establishes User Research Lab In San Francisco

    Expansion Provides UX Research and Design Services for Bay Area Clients SEATTLE, Wash. & SAN FRANCISCO, Calif. (November 18, 2014) – Blink UX, a research and design firm specializing in the user experience of digital products, announced the availability of its new user research lab in San Francisco, CA. “We are committed to partnering closely…

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    Personal Health Metrics and Good UX: Partners in Healthcare

    September 14, 2014 — Blink UX’s John Dirks and Tom Satwicz are featured in User Experience Magazine for September 2014. Countless personal health and wellness applications have been developed over the past few years, and more spring up all the time. The ubiquity of devices, health-focused apps, social networks, and other digital tools all enable…

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